"People helping people" commitment
For over 45 years, UPS Employees Federal Credit Union has been serving the financial needs of our members with a "people helping people" commitment. At UPSEFCU, we believe in putting our members' needs first, providing them with valuable products and services that help them achieve their financial goals.
Who We Are
UPS Employees Federal Credit Union is a not-for-profit financial cooperative, dedicated to serving the needs of United Parcel Service employees, retirees, and their immediate family members. Since our inception in 1974, we have been committed to providing platinum-level member service, delivering higher rates on deposit accounts and savings, and offering competitive rates on loans.
Our Services
Our comprehensive range of services is designed to help our members achieve their financial goals. From savings and checking accounts to personal loans and mortgages, we offer a variety of solutions to suit our members' unique needs.
Checking Accounts
At UPSEFCU, we offer multiple checking account options, tailored to our members' individual needs. From traditional checking accounts to accounts with rewards and incentives, we have a range of options to suit every lifestyle.
Savings Solutions
Whether you're saving for a big purchase, a vacation, or simply building an emergency fund, our savings solutions provide the flexibility you need. From high-yield savings accounts to youth savings accounts, we have a range of options to help our members achieve their savings goals.
Loans and Credit
At UPSEFCU, we understand that our members may need a little extra help now and then. That's why we offer a range of loan options, including personal loans, mortgages, and credit cards. Our competitive rates and flexible repayment terms make it easier for our members to achieve their financial goals.
Mortgages and Home Equity
We understand that buying or refinancing a home is a significant milestone in life. At UPSEFCU, we offer a range of mortgage options, including fixed-rate and adjustable-rate loans, as well as home equity loans and lines of credit. Our experienced mortgage team is here to guide you through the process and help you find a loan that meets your needs.
Online Banking
At UPSEFCU, we believe that technology should make our members' lives easier, not more complicated. That's why we offer a comprehensive online banking platform, allowing our members to manage their accounts, pay bills, and transfer funds from anywhere, at any time.
Join Us
Membership is open to anyone who works for or is retired from United Parcel Service, as well as their immediate family members. To become a member, simply deposit $50 into a share savings account and pay the one-time $5 membership fee. Once you're a UPSEFCU member, you're always a member, regardless of changes in your employment status.
Satisfaction with Service
The reviews of this financial institution are mixed, but overall, many customers have had positive experiences. However, some have been disappointed with the service they received.
Inadequate Communication
The most significant issue mentioned in the reviews is inadequate communication. One customer, Irene Blue Johnson, had trouble getting a new debit card and was left in the dark about the status of their card for several weeks. Another customer, Manuel Ramirez, had poor experiences with customer service, stating that it is one of the worst they've found.
Positive Experiences
On the other hand, many customers have had positive experiences with this institution. Some have praised the friendly and helpful staff, easy loan processes, and excellent service. Customers like Kerry Morrow, Cindy Hunt, Maggie Lopez, and Joe Dominguez have all mentioned that they have had no problems with their accounts and have appreciated the ease of using the institution's services.
Inconsistencies
Some customers have mentioned inconsistencies in the service they received. According to Dean Teeter, the institution makes promises it can't keep, and mobile deposits can take several days to be processed. Miss Henriquez's behavior as mentioned by Constance Duncan has also raised concerns.
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