EXCELLENCE IN SERVICE - BEST VALUE GUARANTEE
At Cincinnati Police Federal Credit Union, we are dedicated to providing exceptional financial services to our members, serving the financial needs of Cincinnati's Police Force, Firefighters, Government Employees, and Public School Teachers and Administrators. As a not-for-profit financial institution, our mission is to give back to those who have given so much to keep our community safe, educated, and supported.
Our Story
Since 1935, our mission has remained the same: to provide great financial products and services at a friendly price for all of our members and our community. We are committed to improving banking for generations to come, and we pride ourselves on being a credit union that truly cares about the financial well-being of our members.
Our Services
We offer a wide range of financial services, including Checking and Savings Accounts, Loans, Credit Cards, Investments, Financial Planning, and Wealth Management. Our goal is to provide our members with the tools and resources they need to achieve financial freedom and enjoy life.
Why Choose COPFCU?
Unlike typical commercial banks, we operate as a not-for-profit credit union, which means we can provide lower rates for loans, friendlier credit terms, and higher rates for Savings, Certificates, and IRAs. Our daily commitment is to give back to our members and the community, and we strive to make a positive impact on the lives of those we serve.
Our Promise
At COPFCU, we are dedicated to providing exceptional customer service, competitive rates, and a wide range of financial products and services. We are committed to helping our members achieve financial freedom and enjoy life, and we promise to always put our members' needs first.
Excellent Customer Service
Many reviewers praised the excellent customer service they received from COPFCU's staff, including Erica Moore, Diane Longbons, Debbie, and Laura Bradshaw. They were described as professional, responsive, and helpful, making the loan process smooth and stress-free.
Competitive Rates and Loan Options
Reviewers also appreciated the competitive rates and loan options offered by COPFCU. They mentioned that the rates were unbeatable, and they were able to get loans for their vehicles and homes with ease.
Smooth and Efficient Process
Several reviewers appreciated the efficient and smooth process of getting a loan or refinancing a vehicle. They mentioned that the process was quick, easy, and hassle-free, allowing them to get their loans and pick up their new vehicles on the same day.
Mobile App Issues
One reviewer mentioned that the mobile app was always under maintenance, which caused issues when they needed to access their money, especially when stationed overseas.
Negative Experiences
A few reviewers had negative experiences with COPFCU. One reviewer felt that the credit union did not live up to its advertised rates and added extra fees, leading them to take their business elsewhere. Another reviewer felt that they were not treated as well as they expected, given their long-term membership.
Be the first to review Copfcu.
Write a Review
