At Elevated Management Group, we are a premier boutique property management company dedicated to providing top-notch services to property owners and tenants in Albuquerque, Santa Fe, Los Lunas, Bernalillo, Farmington, and surrounding areas in New Mexico. Our team of experts is committed to delivering exceptional customer service, ensuring that our clients' investments are well-cared for and their needs are met with flexibility and professionalism.
Our Services
We offer a wide range of services designed to cater to the unique needs of property owners and tenants. Our comprehensive services include advertising and marketing of properties, tenant showings, screenings, background checks, lease execution and renewals, property maintenance requests, rent collections, legal and eviction issues, property inspections, move in and move outs, and full accounting. We also provide customized property management solutions to fit the specific needs of our clients.
Why Choose Us
What sets us apart from other property management companies is our commitment to customer service, attention to detail, and transparency. We believe in building long-term relationships with our clients, and we are dedicated to delivering high-quality services that exceed their expectations. Our cutting-edge technology resources and licensed staff ensure that we can provide reliable and efficient property management solutions that maximize the value of our clients' investments.
Areas We Serve
Elevated Management Group proudly serves property owners and tenants in Albuquerque, Santa Fe, Los Lunas, Bernalillo, Farmington, and surrounding areas in New Mexico.
About the Founder
Our founder has spent over a decade in the real estate industry, working in various aspects of the business. With a passion for matching people with homes, our founder is a proud member of the National Association of Realtors and the Greater Albuquerque Association of Realtors.
Customer Service Issues
Several reviewers expressed frustration with the company's customer service, describing it as unprofessional, lacking in integrity, and prone to retaliation against negative reviews. Some reviewers were threatened with affecting their career for asking to speak to someone over the phone to explain a situation. Others reported being ignored, berated, or dismissed in their attempts to communicate with the company.
Poor Communication
Reviewers mentioned poor communication and a lack of transparency from the company, including being given conflicting information, being promised refunds that never materialized, and being charged unexpected fees without explanation. Some reviewers reported being told that they would have to wait a month to speak to a manager, while others were refused phone calls and instead received berating emails.
Unprofessional Behavior
Several reviewers described the company's behavior as unprofessional, including not showing up for appointments, not following through on commitments, and displaying a lack of empathy for customers' situations. One reviewer reported being forced to accept new management without being properly on-boarded, and another reported being charged extra fees without discussion or explanation.
Positive Experiences
On the other hand, some reviewers reported having positive experiences with the company, including efficient response times, professional maintenance teams, and courteous staff. These reviewers described being happy with their experience and appreciated the company's efforts to maintain their properties.
Be the first to review Elevated Management Group.
Write a Review
