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Your Trusted Property Management Partner in Raleigh, NC
Resolute Property Management is a full-service property management company based in Raleigh, North Carolina, serving Wake and surrounding counties. Our team combines industry expertise with local market knowledge to deliver top-tier management solutions for residential property owners, tenants, and investors. We prioritize transparency, responsiveness, and consistent communication to provide property owners with peace of mind while ensuring tenants enjoy a comfortable living environment. Our professional team utilizes the latest technology to streamline processes, including online rent collection and real-time maintenance requests, creating an efficient and user-friendly experience.As a locally-focused business, we understand the nuances of the Triangle area's dynamic rental market and are committed to fostering positive relationships within the community. Through integrity, innovation, and a commitment to excellence, we aim to set a new standard for property management throughout our service area.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Eviction Protection
Market Evaluation
Online Portal Access
Vendor Management
Security Deposit Handling
Highlights and features
- We offer 24/7 personalized customer support for urgent maintenance needs
- Our team has over 20 years of combined real estate experience
- We provide a leasing guarantee with free re-tenanting if a tenant leaves before 9 months
- No maintenance markup fees you only pay actual repair costs
- Results before payments you dont pay until we find a qualified tenant
What people say
Great Job Resolute Team
Very professional
Prompt responses
Fantastic rental experience
Awesome and happy
Services
Property Management
Our comprehensive property management service handles all aspects of rental property oversight. We maximize investment value through strategic marketing, tenant relations, and maintenance coordination. Our local market expertise ensures optimal rental pricing and tenant retention while providing owners with detailed financial reporting and 24/7 maintenance support.
Tenant Screening
Our rigorous tenant screening process includes credit checks, criminal history verification, and employment confirmation. We use advanced screening tools to identify qualified applicants while minimizing fraud risk. This thorough approach helps ensure reliable tenants who maintain properties and pay rent on time, protecting your investment and reducing turnover costs.
Rent Collection
We handle all aspects of rent collection and financial management. Our automated system ensures timely payments with late fee enforcement when necessary. Owners receive regular financial reports and direct deposits through our secure online portal. We also manage the legal eviction process if tenants fail to meet payment obligations.
Maintenance Coordination
Our maintenance service ensures properties remain in excellent condition through regular inspections and prompt repair coordination. Tenants submit requests via our online portal, and we dispatch trusted vendors for timely resolution. We provide transparent billing with no markup on repair costs, maintaining property value while controlling owner expenses.
Financial Reporting
We provide detailed monthly financial reports through our secure online system. Owners access real-time statements showing rent collections, vendor payments, and property performance metrics. Our transparent accounting includes annual tax documents and direct deposit options, giving investors complete visibility into their property's financial health and investment returns.
People
Miki Davis
Owner / Broker in Charge
Licensed real estate broker with 23 years of Triangle market experience. NARPM Triangle Chapter Past President and RRAR Leadership Academy graduate. Committed to excellence in property management since 2013.
Vickie List
Property and Leasing Manager
Licensed broker with 20+ years in real estate. Oversees tenant placement and property turnovers since 2013. Specializes in property marketing and lease management with attention to detail.
Dottie Cole
Accounts Payable / Marketing Manager
UNC Charlotte graduate managing accounts and marketing since 2012. Handles owner account setup, security deposits, and marketing materials. Ensures accurate financial processing and effective property promotion.
April Hutson
Accounts Receivable / Maintenance Manager
NC State graduate with 10+ years in property management. Oversees maintenance operations, tenant accounts, and HOA compliance. Brings strong customer service focus and community involvement to property management.
Questions
Are you a licensed property management company?
Yes, we are a fully licensed real estate brokerage with all property managers holding real estate broker licenses.
How does rent collection and payment work?
We collect rent through automated systems and deposit funds directly to your account within 3 business days after collection.
Will I need to sign the lease agreement?
Yes, owners can sign leases directly or authorize our agents to sign on their behalf.
Are there additional fees for maintenance services?
No, we don't charge maintenance markups or handling fees – you only pay actual vendor costs.
What types of properties do you manage?
We manage single-family homes, townhomes, condos, duplexes, fourplexes, and executive rental properties.
How are security deposits handled?
Security deposits are held in a trust account throughout the tenancy period as required by law.
