Delivering excellence 24/7, one patient at a time.
Delivering Excellence 24/7
Yorba Linda Pharmacy is a trusted partner for assisted living facilities, memory care units, and hospice care providers in Southern and Northern California. Since 1982, we have proudly delivered exceptional pharmacy care with a personalized touch.
Our Mission
Our mission is to provide exceptional resident care by ensuring the on-time delivery of medications and supplements to your facility. We understand that medication management is integral to the well-being of your residents. That's why we prioritize accuracy, efficiency, and personalized care.
What Sets Us Apart?
- Flexibility and Customization: We tailor our services to meet your unique needs and preferences.
- Industry Expertise: Our team is highly skilled and experienced in Long-Term Care regulations and technologies.
- Unparalleled Customer Service: We prioritize clear communication, responsiveness, and personalized attention.
- Advanced Technology: We embrace the latest automation and software solutions to enhance efficiency and accuracy.
Assisted Living Services
- Free Delivery
- Bubble Packaging
- Strips & Vials
- Automatic Cycle Fill
- Pharmacist Consultation
- Paper & Electronic MARs
- Physician Order Printout
- Centrally Stored Sheets
- Med-Tech Training & In-Service
- Med-Room Equipment & Supplies
- Satellite Pharmacy for Emergency Fills
Automated & Paperless Solutions
- State-of-the-art automated packaging systems for precise medication dispensing.
- Advanced quality assurance software for accurate dispensing and safety alerts.
- Paperless documentation for secure and efficient storage and retrieval of records.
- Support for various e-MAR systems for seamless medication administration.
Overall Assessment
The reviews of Yorba Linda Pharmacy are largely positive, with most customers praising the pharmacy's customer service, reliability, and delivery services. However, there are a few negative reviews that highlight issues with billing and contract disputes.
Positive Feedback
- Customers praise the pharmacy's customer service, citing the owner Bob and staff members Hasinda and others as being friendly, understanding, and responsive to queries.
- The pharmacy's packaging system, which includes bubble packs and strip packaging, is seen as convenient and easy to use.
- Deliveries are reported to be fast and reliable, with some customers appreciating the daily delivery option.
- The pharmacy's willingness to work with customers to resolve billing issues and accommodate special requests is seen as a major plus.
Negative Feedback
- One reviewer reported a negative experience with an individual contractor, Morrowan, who allegedly assaulted them and was reported to the police.
- One reviewer felt ripped off by the pharmacy, citing a dispute over billing and the pharmacy's failure to fulfill a promise to fill prescriptions every 90 days instead of every 30 days.
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