Empowering Healthy Living, One Prescription at a Time
At Orange Express Pharmacy, we are committed to providing exceptional patient care and customer service. Our team of dedicated professionals is dedicated to helping our patients manage their health and wellbeing by offering a wide range of services and products. As a full-service pharmacy, we strive to provide the best possible care for our patients, whether they are seeking prescription medications, compounding services, or specialized packaging for seniors.
Our Services
At Orange Express Pharmacy, we offer a comprehensive range of services that cater to the unique needs of our patients. Our services include:
Compounding Services
We specialize in compounding prescription medications to meet the specific needs of our patients. Our expert pharmacists work closely with doctors and patients to create customized medications that provide the best possible results.
Bio-Identical Hormone Replacement Compounding
Our bio-identical hormone replacement compounding services are designed to help patients regulate their hormone levels and improve their overall health.
Veterinary Compounding
We also provide specialized veterinary compounding services for pets, designed to promote their health and wellbeing.
Skin Care Compounding
Our skin care compounding services are designed to address various skin conditions, including acne, eczema, and psoriasis.
Wound Care Compounding
Our wound care compounding services are designed to promote healing and prevent infection in wounds.
Pain Management Dermatology
Our pain management dermatology services are designed to provide relief and comfort to patients suffering from chronic pain.
Dermatology and Dentistry
We offer specialized compounding services for dermatological and dental conditions, including skin care, wound care, and oral health.
Youth Restoration and Anti-Aging
Our youth restoration and anti-aging compounding services are designed to promote healthy aging and prevent age-related decline.
Female and Male Sexual Dysfunction
We offer specialized compounding services for female and male sexual dysfunction, designed to improve sexual health and satisfaction.
Special Packaging
We offer specialized packaging designed for seniors who are taking prescription medication. Our packaging is designed to make it easy for seniors to manage their medications and improve their health.
Diabetic Supplies
We also provide specialized diabetic supplies, including insulin, test strips, and other diabetes management products.
Delivery Services
We offer free delivery to ensure that our patients receive their medications and supplies in a timely and efficient manner.
Senior Care
Our senior care services are designed to provide specialized care and support for seniors who are taking prescription medication. Our services include medication management, health education, and support.
Contact Us
At Orange Express Pharmacy, we are committed to providing exceptional patient care and customer service. If you have any questions or concerns, please do not hesitate to contact us.
Outstanding Experiences Marred by Poor Customer Service
Despite having a few standout reviews, the majority of comments from customers express frustration and disappointment with the pharmacy's customer service.
Communication Issues
Several reviewers expressed difficulty in getting in touch with the pharmacy via phone, with some waiting for extended periods of time without receiving a response. For example, Nadias Mejia and Key Drug both mentioned that the pharmacy never answers their phone, even during business hours. Kamal Saleib went so far as to say that he "can't even describe" the poor service he received.
Exceptional Service, However
Justin Metcalf had a vastly different experience, praising the pharmacy's customer service as "amazing from start to finish." He credited their help with an emergency situation, stating that he would highly recommend their services.
Overall
While the pharmacy has some work to do in improving customer communication and service, it's clear that they are capable of delivering exceptional results when it counts.
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