Built to be different. Built to be better.
Our Story
At Guardian Pharmacy of Anaheim, we are dedicated to providing better, localized care to Southern California communities and their residents. As a proud member of the Guardian family since 2017, we are committed to delivering the highest possible level of care to residents of assisted living, skilled nursing, and residential mental health facilities, as well as outpatient consumers.
Our Mission
Our mission is to empower the communities we serve to spend less time on pharmacy needs and more time caring for and improving the lives of their residents. We strive to provide exceptional pharmacy services that are tailored to the unique needs of each community, combining the personal service of a local pharmacy with the technology, resources, and support of a national brand.
Our Services
We offer a wide range of services designed to meet the specific needs of each community and resident. Our services include:
Assisted Living & Memory Care: Our pharmacists work closely with residents and caregivers to optimize medication regimens, ensuring that residents receive the best possible care.
Skilled Nursing: We provide comprehensive pharmacy services to skilled nursing facilities, including medication management, delivery, and monitoring.
Behavioral Health: Our team of experts specializes in behavioral health pharmacy services, working closely with residents and caregivers to provide tailored treatment plans.
Intellectual & Developmental Disabilities: We offer specialized pharmacy services for individuals with intellectual or developmental disabilities, working closely with families and caregivers to develop personalized treatment plans.
PACE: We provide comprehensive pharmacy services to PACE (Program of All-Inclusive Care for the Elderly) programs, ensuring that seniors receive the care and support they need.
Other Services: In addition to our core services, we offer a range of specialized services, including medication therapy management, vaccine administration, and medication packaging.
Our Core Values
At Guardian Pharmacy of Anaheim, we are committed to the following core values:
Local Operations: We are dedicated to understanding the unique needs of each community and developing customized solutions to meet their pharmacy needs.
National Support: Our national support center provides us with business, regulatory, and strategic guidance and resources, ensuring that we stay at the forefront of pharmacy innovation.
Specialized Care: Our pharmacists and team members are dedicated to delivering exceptional care and support to residents and caregivers.
Close Collaboration: We work closely with residents, caregivers, and healthcare providers to ensure that pharmacy services are integrated seamlessly into the care continuum.
Safety First: We are committed to ensuring the safety and well-being of every resident we serve, using smart packaging technology to monitor medications and prevent errors.
More Value: We believe that our residents and caregivers deserve more than just pharmaceutical services. We provide a range of value-added services, including scheduled deliveries, 24/7 emergency support, and insurance optimization.
Our Team
Our team of experts is comprised of pharmacists, licensed pharmacy consultants, certified pharmacy technicians, experienced nurses, billing experts, and professional medication couriers. We are proud of our team's commitment to excellence and their dedication to delivering exceptional care and services to our residents and caregivers.
Overall Experience
The majority of reviewers had a negative experience with this pharmacy, citing issues with billing, customer service, and staff behavior. On the other hand, one reviewer had a very positive experience, praising the staff and customer service.
Positive Aspects
Staff and Customer Service
One reviewer had a great experience with the pharmacy, mentioning that the staff was great and the customer service was excellent.
Negative Aspects
Billing Issues
Several reviewers experienced problems with billing, including being billed for medication that was not theirs and having to dispute it with the insurance company. They also mentioned difficulty in getting in touch with the billing department and being accused of lying by the billing agent.
Staff Behavior
Reviewers also mentioned that the staff and manager were rude and irresponsible, with one reviewer using the phrase "totally irresponsible and rude manager".
Comparisons
One reviewer explicitly stated that they would not use this pharmacy again and recommended using big brand names like CVS and Walgreens instead.
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