Embracing Your Journey, Enhancing Your Life
Based in Spokane, ACT Services is a virtual mental health practice serving individuals in Washington and Idaho. We believe that accessible and quality mental healthcare should be available to everyone, regardless of background or financial situation. Our compassionate and experienced therapists are dedicated to providing personalized and effective treatment plans to help you achieve your goals.
Our Services
We offer a comprehensive range of services to address various mental health concerns, including:
**Individual Counseling
- Abuse, Neglect & Addiction
- Anger Management & Anxiety
- Attention & Concentration (ADHD)
- Behavioral Concerns & Defiance
- Cancer Survivorship
- Cognitive-Behavioral Therapy & Coping Skills
- Complex Trauma & Depression
- Divorce & Grief/Loss
- Intellectual Giftedness & LGBTQIA Support
Assessment & Consultation
- Initial consultations provide a safe space to discuss your concerns and explore treatment options.
- We conduct thorough bio-psycho-social interviews to establish a treatment plan tailored to your specific needs.
Specialized Services
- Child & Adolescent Case Consultation
- Trauma-Informed Treatment for Adults
- Coverage for Extended Out-of-Office Situations
Our Approach
At ACT Services, we understand that seeking mental healthcare can feel daunting. Our therapists create a welcoming and supportive environment to help you feel comfortable and respected. We believe in evidence-based practices and tailor our interventions based on your unique needs. We work collaboratively with you to set achievable goals and monitor your progress.
Values and Commitment
- Client-Centered Care: We believe in empowering you to take control of your mental well-being.
- Compassion and Empathy: We provide support and understanding without judgment.
- Accessibility & Affordability: We strive to make quality mental healthcare accessible to everyone.
Get Started Today
We encourage you to request an appointment online or call us to discuss your individual needs. We look forward to supporting you on your journey toward mental well-being.
Initial Impressions and Intake Process
Reviews were mixed regarding the initial experience with ACT. Some users felt overwhelmed by the lengthy intake process, which included a thorough pre-assessment and multiple forms to fill out. This led to frustration and difficulty in getting started with therapy. On the other hand, some users appreciated the thoroughness of the intake process, which helped them feel like they were a good fit for the service.
Therapist Quality and Virtual Environment
The quality of therapists was a highlight of the service, with multiple reviewers praising specific therapists, such as Kim and Tori, for their exceptional work. The virtual environment was also seen as a plus, allowing for easy scheduling and a personable experience.
Customer Service and Accessibility
However, some reviewers experienced difficulties in getting help due to the lack of phone support for new clients. This led to frustration and a sense of burden in seeking help.
Overall Experience and Recommendations
Despite some negative experiences, several reviewers highly recommended ACT, citing immense benefits from the therapy services and exceptional therapists. Some reviewers had worked with ACT for an extended period and continued to receive high-quality care.
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