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At Greenleaf Neuropsychology & Counseling, we are a Center of Excellence as designated by the Washington State Healthcare Authority for the diagnosis of Autism Spectrum and other Disorders. We are FDA-compliant in the Diagnosis of ADD/ADHD with Neuropsychological testing and Quantitative Electroencephalography (QEEG). Our team of experienced professionals is dedicated to providing the highest standard of neuropsychological and psychological evaluation and treatment to individuals, couples, and families from throughout the Inland Northwest.
Our Mission, Vision, and Values
Our mission is to provide the highest standard of neuropsychological and psychological evaluation and treatment to individuals, couples, and families from throughout the Inland Northwest. Our vision is to come together to evaluate and treat mental disorders, help manage life stressors, and encourage healthy habits and relationships. We value understanding, reliability, atmosphere, and caring in our approach to providing exceptional services to our clients.
Our Services
We offer a wide range of services, including Cognitive Behavioral Therapy, Neuropsychological Evaluations, Quantitative Electroencephalography (QEEG), Counseling, and Specific Learning Disorder Testing. Our multicultural staff is experienced in evaluating and treating a variety of issues, including anxiety, depression, post-traumatic stress disorder, and autism. We use evidence-based normed Neuropsychological Tests and Cognitive-Behavioral Therapy to ensure the best possible outcomes for our clients.
Our Team
Our team of experienced professionals is dedicated to providing exceptional services to our clients. Our team includes licensed psychologists, neuropsychologists, mental health counselors, and other professionals with expertise in neuropsychological evaluation and treatment. We are committed to providing the highest standard of care to our clients.
Certifications and Compliance
We are certified by the Washington State Healthcare Authority as a Center of Excellence for the diagnosis of Autism Spectrum Disorder. We are also FDA-compliant in the Diagnosis of ADD/ADHD with Neuropsychological testing and Quantitative Electroencephalography (QEEG).
Office Staff Issues
Many reviewers have expressed frustration with the office staff, citing rudeness, lack of communication, and unprofessional behavior.
Unprofessional Behavior by Dr. Charboneau
Some reviewers have reported that Dr. Charboneau was rude, arrogant, and pompous, which made them feel uncomfortable and unsure about continuing treatment.
Long Wait Times and Lack of Urgency
Several reviewers have complained about long wait times, lack of communication, and a general sense of disorganization within the office.
Negative Experiences with Testing and Treatment
A few reviewers have reported negative experiences with the testing and treatment methods used by Greenleaf, including the use of outdated assessment techniques and ineffective treatment plans.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the staff and treatment methods at Greenleaf, citing helpful and kind staff, effective treatment plans, and a holistic approach to mental health.
Concerns about Billing and Insurance
Some reviewers have expressed concerns about billing and insurance practices at Greenleaf, including allegations of unethical billing practices and lack of transparency.
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