Empowering Health, Empowering Life
Our Vision
At Quest Psychological and Counseling Services, our vision is to provide accessible and compassionate mental healthcare to the Hampton Roads community. We believe in fostering a welcoming and supportive environment where individuals can explore their challenges and achieve lasting mental well-being.
Our Mission
Our mission is to deliver quality and ethical psychological assessment and therapy services to the Hampton Roads community. We are committed to:
- Providing personalized and evidence-based treatment interventions.
- Empowering individuals to take control of their mental health.
- Maintaining the highest ethical standards of patient care.
Our Team of Experts
Our team consists of highly qualified and experienced professionals with diverse backgrounds and expertise in various areas of mental health. We are licensed by the Commonwealth of Virginia and adhere to the strictest ethical guidelines.
Our Services
Quest offers a comprehensive range of services to meet your individual needs, including:
Therapy: Individual, couples, and group therapy sessions for a variety of mental health concerns, including:
- Trauma and PTSD
- Mood disorders (depression, anxiety)
- Personality disorders
- Relationship issues
- Grief and loss
Psychological Testing: Comprehensive psychological evaluations for:
- Learning and attention difficulties
- Autism spectrum disorder
- Educational assessment
- Personality assessment
Additional Services
- Psychological testing for legal and forensic purposes
- Back therapy and pain management
- Employee wellness programs
Client-Centered Care
At Quest, we prioritize client-centered care. We believe in empowering you to take an active role in your recovery. We customize our treatment plans to your unique needs, goals, and preferences. We value open communication and collaboration throughout the process.
Our Commitment
We are committed to providing:
- Quality: Attention to detail, experienced clinicians, and personalized care.
- Ethics: Adherence to the highest ethical standards and patient confidentiality.
- Accessibility: Convenient scheduling, affordable payment options, and a welcoming environment.
Overall Experience
The majority of reviewers have had a positive experience with Quest Psychological Services, praising the practice's quality of care, professionalism, and commitment to ethical standards. Many reviewers have expressed gratitude for the help they received, citing a sense of relief and understanding after their diagnoses.
Positive Comments
- The practice prioritizes quality and ethical care.
- The staff is friendly, caring, and supportive.
- The office has a serene aesthetic, making patients feel comfortable.
- Dr. Houvener is highly knowledgeable, empathetic, and committed to helping people.
- The practice provides detailed and helpful reports, demonstrating a high level of clinical and ethical skills.
Negative Comments
- Some reviewers had negative experiences, citing long wait times between appointments and feeling rushed during evaluations.
- A few reviewers felt that their concerns were not listened to, and that the practice was not willing to correct mistakes.
- One reviewer mentioned a HIPAA violation, receiving someone else's assessment.
- A few reviewers felt that the practice was not a good fit for them, citing inadequate communication and unhelpful evaluations.
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