It Was the Best Experience for Me!
At Solutions Psychotherapy, we understand the importance of mental health and wellness. That's why we're dedicated to providing top-notch telemedicine services to individuals and families in the comfort of their own homes or offices. With our experienced team of medical professionals, we're committed to delivering exceptional care that addresses a wide range of needs, from medication management to therapy sessions.
Our Services
We offer a comprehensive range of services, including:
Medication Management: Our team of medical professionals provides expert guidance and support for patients managing their medication regimens. With our telemedicine platform, you can receive expert care from the comfort of your own home or office.
Therapy Sessions: Our licensed therapists offer individualized therapy sessions to help individuals and families navigate a range of challenges, from anxiety and depression to post-traumatic stress disorder (PTSD). Our therapists use evidence-based approaches and tailor their care to patients' unique needs.
Telemedicine: We utilize cutting-edge telemedicine technology to connect patients with our medical providers remotely. This allows for seamless communication, easy access to medical care, and increased convenience.
Insurance and Payment Options
At Solutions Psychotherapy, we accept a variety of insurance plans, including Anthem Blue Cross Blue Shield, Anthem Healthkeepers, Cigna, Humana, Medicaid, and more. We also offer affordable self-pay options for patients without insurance.
Meet Our Team
Our team of medical professionals is dedicated to providing exceptional care. Meet our medical director, Dr. Ryan G. McQueen, and our licensed therapists, including Marlene Juron, LCSW.
Our Mission
At Solutions Psychotherapy, we're committed to providing patient-centered care that prioritizes individual needs and dignity. We believe that everyone deserves access to high-quality healthcare, and we're dedicated to making that a reality.
Contact Us
To learn more about our services, insurance options, and payment schedule, please visit our website or contact our office directly. We're here to support you every step of the way.
Issues with Communication
Many reviewers have expressed frustration with the lack of communication from the office staff. Phone calls and emails are often not returned, and appointments may start significantly late. Some reviewers have mentioned that they never received notifications about doctor changes or changes to their medication, which has led to missed appointments and incorrectly submitted medication requests.
Doctor Turnover and Quality of Care
Several reviewers have mentioned that the practice has a high turnover rate of doctors, which has resulted in them being assigned to different practitioners multiple times. Some reviewers have expressed dissatisfaction with the quality of care they received from certain doctors, citing that some doctors were unprofessional or had a lack of empathy.
Administrative Issues
A common theme among negative reviews is the practice's handling of billing and insurance issues. Reviewers have mentioned that they received incorrect bills, and some were even sent to collections without notification. Additionally, some reviewers have expressed frustration with the practice's payment policies, citing that they were unable to set up payment plans or make partial payments.
Positive Experiences
One reviewer had a positive experience with the office staff, citing that they were responsive and communicated well. They mentioned that the staff was friendly and personable, and the practitioners they worked with were knowledgeable and easy to talk to.
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