Experience the Difference
Chattanooga Property Management proudly serves the Greater Chattanooga and Northwest Georgia region, providing comprehensive property management services for homeowners and investors since 2008. Founded on a foundation of extensive experience and deep local knowledge, we are driven by the desire to empower our clients and enhance the value of their investments.
Our Mission
Our mission is to provide exceptional property management services that exceed expectations and maximize the return on your investment. We do this by:
- Maximizing Rental Income: Through strategic marketing, tenant screening, and efficient rent collection, we ensure your property achieves the highest achievable rent.
- Ensuring Tenant Satisfaction: We prioritize communication, responsiveness, and fair treatment to foster a positive tenant experience.
- Protecting Your Investment: We handle all aspects of property maintenance and repairs, ensuring your asset remains in pristine condition.
- Providing Transparent Reporting: We offer comprehensive financial reports and updates to keep you fully informed of your investment performance.
Our Services
We offer a comprehensive suite of services to cater to your individual needs, including:
- Rental Management: Comprehensive property marketing, tenant screening, rent collection, and tenant communication management.
- HOA Management: Community management services including board governance, infrastructure maintenance, and resident communication.
- Tenant Screening: Extensive tenant background checks and credit verification to ensure quality tenants.
- Maintenance & Repairs: Responsive handling of all maintenance requests and repairs, ensuring tenant satisfaction and property preservation.
- Financial Reporting: Detailed financial reports and statements for clear transparency and financial control.
Client Commitment
At Chattanooga Property Management, we believe in building strong relationships with our clients. We are hands-on owners who are involved in every aspect of the management process. We are responsive to your needs and readily address your concerns. Our dedication to open communication and client satisfaction is unmatched.
Experience the Difference
Choose Chattanooga Property Management for:
- Expertise and experience in the Chattanooga market
- Personalized and responsive service
- Comprehensive and transparent communication
- Data-driven approach to property management
- Guaranteed results and a satisfaction guarantee
Overall Experience
The reviews of Chattanooga Property Management are mixed, with some customers having a positive experience and others expressing frustration and disappointment.
Positive Aspects
- Responsiveness: Many reviewers praised the company's responsiveness, with Melanie and her team being easily reachable and prompt in their responses.
- Professionalism: Reviewers appreciated the professional and proactive management services provided by the company.
- Customer Care: Several reviewers mentioned that Melanie truly cared for her tenants and owners, and that the company made the rental process easy.
Negative Aspects
- Communication Issues: Some reviewers experienced poor communication, with delayed or unresponsive answers to their concerns.
- Maintenance Issues: Reviewers reported issues with maintenance requests, including delays and inadequate repairs.
- Deposit Disputes: Some reviewers had issues with getting their deposit back, with claims of unfair deductions.
Areas for Improvement
- Communication: The company could improve its communication with tenants, ensuring that concerns are addressed promptly and transparently.
- Maintenance: The company should prioritize timely and effective maintenance to address issues before they escalate.
- Deposit Policy: The company should review its deposit policy to ensure fairness and transparency.
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