Business Details
18 Years
experience
Emergency
services
Your Trusted Property Management Partner in Chattanooga
Chattanooga Property Management was founded in 2008 by seasoned professionals with over 30 years of combined experience in property management. We specialize in comprehensive rental and HOA management services, leveraging our expertise to maximize profitability for property owners. Our services include tenant screening, rent collection, maintenance coordination, financial reporting, and 24/7 emergency response. We serve the Greater Chattanooga and Northwest Georgia regions, offering flexible management packages tailored to individual client needs.Our team of dedicated professionals, including owners Melanie Butler and Jeff Bryson, prioritizes hands-on involvement and transparency. We guarantee results through unique protections like leasing guarantees, eviction protection, and pet damage coverage. With a vacancy rate consistently below 8% and a commitment to innovation, we provide property owners with unmatched service reliability and market knowledge.
Services
Property Management
HOA Management
Tenant Screening
Rent Collection
Maintenance Services
Details
- Year established: 2008
Highlights and features
- We offer 17+ years of local property management expertise
- Our team provides 24/7 emergency maintenance response
- We guarantee results with leasing and occupancy protections
- We implement green initiatives in property management practices
- Our owners personally oversee all client relationships
What people say
Outstanding service
Blazingly fast turnaround
Responsive staff
Lease guaranteed
Peace of mind
Services
Property Management
Our comprehensive property management services handle all aspects of rental property operations. From tenant screening and lease execution to maintenance coordination and financial reporting, we ensure optimal property performance. Our team provides 24/7 emergency response and utilizes technology for real-time owner access to property data. With flexible management packages and guaranteed results, we help property owners maximize returns while minimizing stress.
HOA Management
We offer full-service HOA management solutions for condominium and homeowners associations. Our services include financial administration, maintenance scheduling, reserve planning, and board support. Our team handles bid negotiations, contract management, and compliance documentation while providing 24/7 emergency response. With expertise in community communication and meeting facilitation, we help associations maintain property values and operational efficiency.
Tenant Screening
Our thorough tenant screening process includes credit checks, criminal background reports, and eviction history verification. We cross-reference employment and rental history while requiring proof of income. This rigorous process helps maintain low eviction rates (under 2%) and ensures quality tenants who care for properties. Our screening protects owners' investments while complying with fair housing regulations.
Maintenance Services
We provide 24/7 emergency maintenance response and scheduled property upkeep. Our in-house technicians and vetted vendors handle repairs promptly at competitive rates. Services include preventative maintenance, vacancy preparation, and damage restoration. With average vacancy fill times under 24 days, our maintenance team ensures properties remain market-ready and tenant-comfortable.
Financial Reporting
Our financial management includes monthly statements, rent collection, and online payment processing. Owners access real-time financial data through our secure portal with ACH disbursement options. We handle tax reporting, lien filings, and budget preparation while maintaining transparent accounting practices. This ensures owners always know their investment's financial status.
People
Melanie Butler
Owner
With over 17 years of property management experience, Melanie Butler co-founded Chattanooga Property Management in 2008. She oversees daily operations and client relationships, leveraging her business management degree and hands-on expertise to ensure client satisfaction.
Jeff Bryson
Owner
Jeff Bryson brings extensive real estate experience to Chattanooga Property Management. As co-owner since 2008, he focuses on operational excellence and maintaining the company's 24/7 service commitment to property owners and tenants.
Questions
What areas do you serve?
We serve Southeast Tennessee and Northwest Georgia, including Chattanooga, Ooltewah, Hixson, Ringgold, Cleveland, and surrounding areas.
How quickly do you fill vacancies?
Our average vacancy time is under 24 days, with a current vacancy rate below 8% as of January 2019.
What property types do you manage?
We specialize in single-family homes, small multi-family units (up to 75 units), and HOA communities.
How do you handle maintenance emergencies?
We provide 24/7 emergency maintenance response with in-house technicians and vetted vendors for prompt resolution.
What management packages do you offer?
We offer three packages (Standard, Premium, Elite) with monthly fees ranging from $95-$175 and leasing fees based on service levels.
Are you licensed and insured?
Yes, we are licensed in Georgia and Tennessee with proper insurance coverage for all maintenance vendors and operations.
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