Empowering Your Organization to Achieve Supply Chain Excellence
EELCO, founded in 1991, has established itself as a leading provider of comprehensive logistics and supply chain management solutions in the Laredo, TX area. With over 28 years of experience and a team of passionate professionals, we have helped countless businesses achieve their operational and logistical goals.
Our Vision
Our vision is to be the leading service provider in international trade, offering world-class solutions with the highest standards in the industry.
Our Mission
We believe that business success hinges on building strong and lasting relationships with our clients. By integrating faith and integrity into every aspect of our work, we provide tailored solutions with unmatched efficiency and precision.
Core Principles
Our core values guide our actions and shape our culture. We stand for:
- Honesty: Integrity forms the bedrock of our business.
- Accountability: We take responsibility for our actions and decisions.
- Teamwork: We thrive in a collaborative environment and celebrate individual strengths.
- Caring: We prioritize the well-being and development of our team members.
- Fun: We believe work should be enjoyable and inspiring.
- Humility: We respect the opinions and contributions of others.
- Adaptability: We embrace change and readily adjust to new challenges.
- Gratitude: We are thankful for the opportunities to serve our clients and the community.
Our Expertise
EELCO offers a comprehensive range of services to meet diverse supply chain needs:
- Customs Clearance
- Secure and efficient clearance of goods through US/Mexico border crossings.
- Compliance with stringent regulations and industry standards.
- Freight Forwarding
- Competitive rates and personalized logistics solutions for all modes of transport.
- Extensive experience handling international and domestic shipments.
- Supply Chain Consulting
- Data-driven analysis and optimization of supply chain processes.
- Implementation of robust inventory and procurement strategies.
- Development of customized risk management plans.
- Warehousing & Materials Handling
- Safe and secure warehousing solutions tailored to individual needs.
- Efficient inventory management and order fulfillment.
- Real-time tracking and reporting for enhanced visibility.
- Cross Docking
- Streamlined consolidation and distribution of goods.
- Improved inventory flow and cost reduction through efficient handling.
- Additional Services
- FTZ services
- Consulting on industry best practices
- Training and development programs
Our Commitment
At EELCO, we believe in building lasting partnerships with our clients. We are dedicated to providing exceptional customer service, open communication, and transparent solutions that empower you to achieve success.
Warehouse Experience
The overall experience at this warehouse is marred by long wait times, poor customer service, and unprofessional staff.
Wait Times
Many reviewers complained about waiting for hours to pick up their loads, with some waiting as long as 10 hours. The wait times are unpredictable, with some reviewers being told they would be called in 30 minutes, only to wait for hours.
Staff and Customer Service
Several reviewers had negative interactions with the staff, including the security guard and phone representatives. They described the staff as rude, lazy, and unprofessional. However, a few reviewers had positive interactions with the staff, describing them as polite, hardworking, and knowledgeable.
Facilities and Operations
Some reviewers mentioned that the facility is disorganized, leading to long wait times and poor communication. Others mentioned that the staff is not equipped to handle the volume of customers, leading to frustration and anger.
Tips and Advice
A few reviewers offered advice on how to navigate the warehouse, including calling ahead and waiting in the truck until called in.
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