Expect the best. We deliver!
Total Success Event Services has been a leading provider of temporary food service staff to the hospitality industry since 1996. Our company is built on the principles of professionalism, honesty, and integrity. We have established a reputation among our clients for providing high-quality staff, not just numbers. With over two decades of experience, we have developed a sophisticated screening process that ensures our staff members are not only skilled but also dedicated to providing exceptional service. Our staff selection process consists of a rigorous evaluation of candidates' skills, experience, and work ethic. We also ensure that our staff members undergo extensive training to ensure they are equipped to handle any event with ease.
Our Staff
At Total Success Event Services, we take pride in our ability to identify, screen, and secure top-level talent for a wide range of hospitality positions. Our staff is meticulously selected to ensure they have the experience, commitment, and dedication to service needed to make any event an unforgettable experience. Our comprehensive screening process includes reference and background checks, as well as written and oral assessments created by our Human Resource Associates. Additionally, all prospective candidates complete an extensive hands-on training course that covers all areas of fine dining and catering events, from setup to breakdown. We consistently monitor each active staff member's performance and offer additional training as necessary. Our staff members are immaculately presented, adhering to the strictest grooming and attire standards. All uniforms are either provided or inspected by our associates upon successful completion of training.
Our expertly trained staff is available to assist with a wide range of positions, including:
- Service Staff: Banquet Servers, Food Servers, Tray Passers, Buffet Attendants, Food Runners, Bussers, Cocktail Servers, Bartenders, Barbacks, Baristas, Hosts/Hostesses, Greeters, Coat Check and Restroom Attendants, Registration Staff, Housemen, Event Captains, and Managers
- Culinary Staff: Prep Cooks, Line Cooks, Grill Cooks, Carvers, General Kitchen Assistants, Plating Staff, Clerical Staff, File Clerks, Data Entry, Front Desk Agents, Receptionists, Room Service Attendants, Dining Room Attendants
- Customer Service: Event Captains, Managers, Food Delivery Drivers, Coat Check and Restroom Attendants
Our Strengths
Our dedication to providing exceptional service has earned us a loyal client base of over 6,000 clients throughout the West Coast. Our ability to understand our clients' requirements and priorities has enabled us to develop a partnership approach that ensures our staff exceed expectations. We maintain all required employment records and handle the payment of wages, payroll and unemployment taxes, workers' compensation insurance, and proper payroll deductions. Our commitment to customer service and seamless collaboration has resulted in satisfied clients, referrals, and repeat business.
Summary of Reviews
Overall Experience
The overall experience of working with this staffing agency is mixed. On the one hand, one reviewer, Latoya Guzman, had a very positive experience, mentioning that the team is great to work with and that events are always fun. On the other hand, Pete Holmes had a negative experience, criticizing the agency's business practices, citing poor communication and difficulties in receiving payments.
Payment Issues
Pete Holmes specifically mentioned difficulties in receiving payments, stating that the agency mails checks, causing inconvenience to employees. He also mentioned that he had to take extra steps to receive his payment, including contacting the U.S. Department of Labor.
Events and Work Environment
On the other hand, Latoya Guzman praised the work environment, stating that it is always fun at events. However, without further information, it is unclear what types of events or work situations are being referred to.
Conclusion
Overall, the reviews provide a mixed picture of the staffing agency, with both positive and negative experiences. While one reviewer had a positive experience, citing a great team and fun events, another reviewer had a negative experience due to payment issues.
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