TAPCO Credit Union stands as a beacon of financial empowerment in the South Sound community, serving the needs of individuals and businesses since 1934. With a rich history and a community-driven spirit, we are committed to providing accessible and personalized financial solutions tailored to your unique needs.
Our Philosophy: People Helping People
At TAPCO, we believe in the power of people working together to achieve financial success. Our core values of integrity, teamwork, and financial wellness guide us in everything we do. We exist to empower our members through:
- Personalized services: Our dedicated team of experts will work with you to understand your goals and tailor a plan that meets your unique needs.
- Competitive rates: Enjoy exceptional savings and borrowing rates that are designed to maximize your financial potential.
- Innovative solutions: We offer a comprehensive range of services including online and mobile banking, financial planning tools, and a diverse selection of loan options.
- Community focus: As a not-for-profit institution, we reinvest our profits back into the community through competitive rates, community involvement, and outreach programs.
Personal Banking
- Savings and checking accounts
- Competitive interest rates on deposits
- Flexible loan options for auto, boat, motorcycle, RV, and personal needs
- Credit card solutions with personalized repayment plans
- Online and mobile banking for convenient account management from anywhere
Business Banking
- Specialized business checking and savings accounts
- Commercial loan options for growth and expansion
- Dedicated business consulting and support
- Flexible payment processing solutions
- Specialized financial guidance tailored to your business needs
Specialized Programs
- Kids Club savings program for young savers
- PACE Teen Program to encourage financial responsibility in teenagers
- Term savings and CD options for secure savings goals
- Various loan programs designed to meet diverse financial needs
A Commitment to the Community
We are deeply committed to the South Sound community and actively contribute to its growth and development. Through volunteer initiatives, financial education programs, and community outreach projects, we strive to make a meaningful difference in the lives of those we serve.
Overall Experience
The majority of customers have had positive experiences with Tapco Credit Union, praising the friendly and helpful staff, ease of use, and cleanliness of the branches.
Staff and Service
The staff at Tapco Credit Union have been consistently commended for their exceptional service, with customers mentioning specific employees such as Jordan A, Katie Hughes, and Jordan Anderson for their helpfulness and knowledge.
Branches and Facilities
The 6th Ave branch has been specifically mentioned as being nice and clean, and customers have appreciated the convenience of the same-day credit card service.
Online Banking
Several customers have mentioned using online banking to pay bills and have found it to be easy and convenient.
Issues with Mortgages and Loans
However, some customers have experienced difficulties with mortgage refinance and auto loans, citing long waiting periods, endless requests for paperwork, and unprofessional phone operators.
ATM Issues
One customer has expressed frustration with the outdated ATM at the 6th Ave branch, comparing it unfavorably to a nearby credit union's ATM.
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