At San Diego Family Care, we're dedicated to providing top-quality medical, dental, and mental health care services to individuals of all ages. With eight health centers located throughout San Diego County, we're committed to making excellence in healthcare accessible to everyone, regardless of their background or financial situation.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our patients. From preventive care and routine check-ups to specialized services like pediatric and reproductive health, we've got you covered. Our team of experienced healthcare professionals is dedicated to providing personalized care that addresses the physical, emotional, and mental health needs of our patients.
Our services include:
- Adult Medicine: We provide comprehensive primary care services for adults, including routine check-ups, health screenings, and chronic disease management.
- Pediatrics: Our pediatric services are designed to meet the unique needs of children, from routine check-ups and vaccinations to behavioral health services.
- Dental Care: We offer a range of dental services, including routine cleanings, fillings, and extractions.
- Mental Health: Our mental health services are designed to support the emotional and psychological well-being of our patients, including counseling, therapy, and psychiatric services.
- Prenatal and Reproductive Health: We provide comprehensive prenatal care, reproductive health services, and family planning resources.
- School-Based Clinics: We operate two school-based health centers, providing accessible healthcare services to students and their families.
- Teen Services: Our teen services are designed to support the unique health needs of adolescents, including reproductive health services and behavioral health support.
- Clinical Trials: We participate in clinical trials, providing our patients with access to cutting-edge treatments and therapies.
- Outreach Services: We offer community outreach services, including health education, screenings, and outreach programs.
Our Commitment to Excellence
At San Diego Family Care, we're committed to excellence in healthcare. We've been recognized by the National Council on Quality Assurance (NCQA) for our commitment to providing high-quality, patient-centered care. Our team of healthcare professionals is dedicated to providing compassionate, culturally competent care that addresses the unique needs of our patients.
Cultural Diversity
We're proud to serve a diverse community, and we're committed to providing culturally competent care that addresses the unique needs of our patients. We offer translation services in multiple languages, ensuring that every patient has access to the care they need, regardless of their language proficiency.
Get Health Insurance!
We're dedicated to helping our patients access the care they need, regardless of their financial situation. We can assist with selecting appropriate health insurance options, ensuring that our patients have access to the care they need.
Poor Patient Experience
Reviews from this clinic have been predominantly negative, with many patients expressing dissatisfaction with their experience. One common theme is the difficulty in getting in touch with the clinic, with many patients complaining that it takes a long time to get a hold of someone or being placed on hold and disconnected.
Lack of Effective Customer Service
Many patients have reported poor customer service, with some staff members being rude or dismissive. Some have been met with hostility when requesting assistance or clarification on their appointments. The quality of care seems to vary depending on the provider, with some patients having positive experiences but others reporting poor care from their healthcare providers.
Inconsistent Quality of Care
Some patients have commented on inconsistent quality of care, with some providers being exceptional while others are lacking. One patient reported having a poor experience with a doctor who seemed uncaring and dismissive. Another patient had a positive experience with a doctor but was unhappy with the overall quality of care at the clinic.
Administrative Issues
Administrative issues have also been a point of contention, with patients reporting difficulty getting appointments, long wait times, and confusion with scheduling. Some patients have expressed frustration with the clinic's communication, including difficulty in getting a hold of someone or being transferred to multiple staff members.
Positive Experiences
On the positive side, some patients have reported having good experiences at the clinic, with friendly staff and effective care. One patient praised a specific doctor and a dental assistant.
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