Integrity, wisdom, compassion, and wit
At Circle Point Homes, we're a family-owned and operated property management company with over 25 years of experience serving the central Puget Sound and greater Seattle area. We take pride in providing exceptional service and personalized attention to both landlords and tenants alike.
Our Mission
Our mission is to empower property owners and homeowners associations to maximize their investment potential and enjoy the benefits of ownership. We achieve this through:
- Responsive and personalized communication: We believe in open and clear communication, ensuring you stay informed and involved in every step of the process.
- Expert knowledge and guidance: Our experienced team stays current on industry trends and regulations, offering tailored solutions for your unique needs.
- Detailed reporting and accountability: We provide regular reports and updates to keep you updated on the health and performance of your property.
1. Home Owner Association Management
- Comprehensive community management services for condominiums, planned communities, and mixed-use projects.
- Specialized expertise in governance, budgeting, maintenance, and resident communication.
2. Property Management
- Full-service management for both residential and commercial properties.
- Assistance with rent collection, tenant screening, marketing, inspections, and repairs.
3. Tenant Services
- Seamless online tenant screening and rental process.
- Responsive maintenance and repair services.
- Dedicated tenant communication and support.
4. Expertise and Certifications
- Our team holds various industry certifications and maintains a commitment to ongoing education.
- We are members of leading industry associations, ensuring access to the latest trends and regulations.
5. Commitment to the Community
- We actively support local charities and believe in fostering a sense of community.
- We prioritize sustainable practices and environmental responsibility.
Poor Customer Experience
Multiple reviewers expressed frustration and disappointment with Circle Point's management services, citing poor communication, incompetence, and unprofessionalism.
Incompetent Management
Reviewers mentioned that the company's owner, Thomas, is incompetent, unresponsive, and poorly organized. They alleged that he makes frequent errors, is unwilling to provide answers to simple questions, and has no idea how the property is managed.
Lack of Communication and Transparency
Several reviewers criticized Circle Point's lack of communication and transparency. They reported experiencing difficulties in getting responses, being misinformed, and having no idea what charges on their accounts were for.
Unprofessionalism
Reviewers described Circle Point's staff as incompetent, unresponsive, and condescending. They reported experiencing dismissive and unprofessional behavior from Thomas, who allegedly disregards concerns and becomes defensive when questioned.
Financial Mismanagement
Reviewers reported that Circle Point mismanages finances, leading to special assessments without a Reserve account, random charges, and a lack of transparency regarding fees.
Poor Maintenance and Repairs
One reviewer reported discovering a significant mold issue due to Circle Point's failure to address a leak problem for years. Another reviewer mentioned that the company did not hire licensed and bonded vendors to fix issues.
Lack of Accountability
Reviewers reported that Circle Point does not take responsibility for their mistakes and lacks accountability. They alleged that the company is unwilling to correct errors and instead blames others.
Exceptional Customer Service
One reviewer, Hussein Al-Rubaye, reported having a positive experience with Circle Point, praising their prompt response to maintenance requests.
Be the first to review Circle Point Homes.
Write a Review
