A dermatologist's approach to beauty.
At Broad Ripple Computer Repair, LLC, we pride ourselves on providing top-notch technology services to residential and business customers in the Indianapolis area. Since our inception in 2009, our mission has been to offer a cost-effective and professional approach to computer repair and technology solutions. Our team of experts is dedicated to providing personalized service, ensuring that each customer receives the attention and expertise they deserve.
Our Services
As a full-service computer repair shop, we offer a wide range of services to cater to your technology needs. Whether you're dealing with a virus or malware infection, a slow-performing computer, or hardware failure, we've got you covered. Our expertise spans from virus removal and malware cleanup to operating system errors, hardware repairs and upgrades, data recovery, and wireless network installation. We also provide email setup and troubleshooting, as well as conversions of VHS and camcorder tapes to DVD.
Our Approach
What sets us apart from other local computer repair centers is our commitment to transparency and customer satisfaction. We offer a free diagnostic (some exclusions apply) for drop-off services, ensuring that you receive an accurate estimate of repair costs before any work begins. We also offer on-site and remote access repair services for Apple and Windows computers, as well as other electronic devices.
Popular Services
Our team of experts is skilled in a variety of services, including:
- Virus removal and malware cleanup
- Operating system errors and slow-performing computers
- Hardware repairs and upgrades
- Data recovery
- Wireless network installation and signal strength improvement
- New computer configuration and data transfer
- Email setup and troubleshooting
- Video editing and custom slide show creation
- Photo scanning and slide scanning
- CD and DVD duplication
- 1-on-1 consultation and training
Why Choose Us
At Broad Ripple Computer Repair, LLC, we pride ourselves on providing prompt, efficient, and effective solutions to your technology needs. We understand that downtime can be costly and inconvenient, which is why we offer flexible scheduling options, including drop-off, on-site, and remote access repair services. Our team is committed to providing personalized service, and we stand behind our work with a 60-day warranty for most repairs.
Overall Experience: The reviews of BR Computer Repair and Andy's services are extremely positive, with all reviewers awarding 5-star ratings. Customers praise Andy's expertise, responsiveness, and fair pricing. He is described as knowledgeable, efficient, and caring, with a reputation for being able to fix almost any issue.
Service Quality: Many reviewers comment on the quick turnaround time for repairs, with some mentioning same-day or next-day service. Andy is described as professional and courteous, with customers appreciating his willingness to explain the diagnosis and repair process.
Communication: Several reviewers praise Andy's prompt responses to calls and texts, with one customer stating that he responded quickly and provided a diagnosis and repair estimate via text.
Pricing: Reviewers note that Andy's prices are fair and competitive, with some mentioning that he is more affordable than other repair shops in the area.
Other Positive Comments: Some reviewers mention that Andy makes house calls, which is convenient for customers who cannot transport their devices to the shop. One reviewer praises Andy's willingness to help with minor issues, such as saving a laptop from a virus.
Negative Experience: One reviewer, Robert Taylor, had a negative experience with BR Computer Repair. He reports that Andy fixed his laptop for $140, only for the issue to reappear and eventually for the laptop to stop working altogether. Taylor accuses Andy of not properly diagnosing the issue and of using a "bait and switch" approach.
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