Business Details
29 Years
experience
Emergency
services
Trusted IT Services in Indianapolis
Electronic Strategies (ESI) has established itself as a leader in innovative managed IT solutions, empowering businesses with secure, efficient, and scalable technology tailored to their unique needs. With over 28 years of experience, ESI fosters a culture of servant leadership, emphasizing community, professionalism, and candor to build long-lasting partnerships. The company prioritizes autonomous decision-making among employees to ensure rapid resolution times and exceptional client satisfaction. ESI's commitment to technological excellence is reflected in its 96.5% client satisfaction rate, 24/7 IT helpdesk support, and a track record of serving 450+ companies and 4,000+ end users. By combining proactive monitoring, advanced cybersecurity, and customized IT consulting, ESI aligns its services with business goals to drive growth and operational efficiency.The company's dedication to transparency is evident in monthly reporting on resolved issues, patching, and network reliability, while its partnerships with industry leaders like Microsoft underscore its technical expertise. ESI's scalable solutions, including managed networks, backup/recovery, and threat management, ensure businesses remain secure and compliant. With a focus on education and teamwork, ESI's skilled support teams solve complex problems through collaboration and innovation. The company's vision of endless technological improvement drives continuous enhancement of its services, ensuring clients benefit from cutting-edge solutions. ESI's Indianapolis-based operations exemplify its mission to maximize business potential through reliable, secure IT infrastructure.
Services
Managed IT Services
Cybersecurity
IT Support
Physical Security
IT Consulting
Backup & Recovery
Network Management
Cloud Computing
Threat Management
IT Risk Assessment
Details
- Year established: 1997
Highlights and features
- 28 years of experience in managed IT services with 96.5% client satisfaction
- 24/7 IT helpdesk support with 4-minute average response time
- Microsoft partner for over 20 years with certified engineers
- Proactive monitoring prevents 85% of potential IT issues
- Customized cybersecurity solutions with monthly vulnerability assessments
Associations and certifications
- Microsoft Partner
What people say
Great customer service
Resolved promptly
Knowledgeable staff
Professional quality
Timely support
Services
Managed IT Services
Comprehensive managed IT services streamline operations, reduce costs, and ensure secure technology infrastructure. Proactive monitoring minimizes downtime while 24/7 support guarantees rapid issue resolution. Scalable solutions adapt to business growth, maintaining optimal performance and security for evolving organizations.
Cybersecurity
Advanced cybersecurity solutions protect against evolving threats through real-time monitoring, vulnerability assessments, and incident response. Managed firewall services and endpoint protection ensure data integrity. Regular compliance audits and customized security policies align with industry-specific regulatory requirements for comprehensive protection.
IT Support
Fast, reliable IT support services deliver prompt issue resolution with 4-hour average resolution times. Remote and onsite technicians handle software updates, user account management, and SaaS application support. Microsoft-certified engineers provide specialized assistance for Windows Server and cloud platforms like Office 365.
Backup & Recovery
Secure automated backup solutions ensure business continuity with 95% uptime guarantee. Managed backup services include cloud, on-premise, and hybrid configurations with immutable storage options. Rapid recovery processes minimize operational disruption following ransomware attacks, human error, or system failures.
IT Consulting
Expert IT consulting develops strategic roadmaps for infrastructure optimization and budget management. Services include cloud migration planning, network design, and risk assessment. Microsoft partnership enables specialized guidance for Azure integration and Office 365 implementation to align technology with business objectives.
Questions
How will managed IT improve my business operations?
Managed IT ensures up-to-date, secure systems with proactive monitoring that prevents issues, reduces downtime, and improves productivity through expert maintenance and support.
Are you available for after-hours emergencies?
Yes, we provide 24/7 support with immediate response to minimize downtime during critical after-hours situations.
How do managed IT services save money?
Prevent costly downtime, eliminate in-house IT costs, and use scalable pricing models that charge only for required services.
Will IT services disrupt current systems?
No, our services integrate seamlessly with existing infrastructure through streamlined onboarding and continuous support during transitions.
Can services scale with business growth?
Yes, services scale automatically with business expansion, adjusting support levels and resources to match evolving technological needs.
What cybersecurity protections do you offer?
We provide advanced threat detection, managed firewalls, endpoint protection, and regular vulnerability assessments to safeguard your digital assets.
