Who We Are
Trident Logistics, LLC is a third-party logistics provider based in Charleston, South Carolina. We partner with clients to provide comprehensive supply chain solutions that enhance efficiency, reduce costs, and optimize their transportation needs. With a team of experienced professionals and a network of reliable carriers, we handle everything from full truckload shipments to heavy haul transportation and everything in between.
Our Vision
Our vision is to be the most trusted and reliable partner in the industry, known for our exceptional customer service, innovative solutions, and unwavering dedication to success. We believe in building strong, lasting relationships with our clients and providing them with the peace of mind that their cargo is in good hands.
Our Services
We offer a comprehensive suite of services designed to meet the diverse needs of our clients. These include:
- Freight Brokerage: Sourcing trucking capacity to meet customer freight demand, including full truckload, LTL, flatbed, heavy haul, and more.
- Freight Forwarding: Comprehensive management of all aspects of international and domestic freight, including customs clearance and documentation.
- Logistics Consulting: Consulting services to optimize supply chain processes, improve efficiency, and reduce costs.
- Government Services: Specialized expertise in handling government contracts and projects.
Our Approach
At Trident Logistics, we prioritize communication, transparency, and accountability. Our experienced brokers take ownership of every shipment and provide regular updates to clients. We understand the importance of providing timely and accurate information throughout the process.
Our Values
Our core values guide our actions and define who we are:
- Customer Focus: We prioritize client needs and strive to exceed expectations.
- Integrity: We conduct business with honesty and transparency.
- Innovation: We embrace new technologies and solutions to improve efficiency and effectiveness.
- Collaboration: We work as a team to achieve the best possible outcomes for our clients.
- Accountability: We take ownership of our responsibilities and strive for continuous improvement.
Join us on our journey to deliver exceptional logistics solutions and empower your business to thrive!
Overall Experience
The reviews highlight the exceptional service and performance of Trident Logistics, with most reviewers giving a perfect 5-star rating. They praise the company's communication, pricing, service, and capacity as top-notch, with several reviewers commenting on the excellent professionalism and ease of working with the brokers.
Communication and Service
Several reviewers specifically mention the excellent communication and service they received from the company. Jordan Williams, Ryan Georgiyev, Joaquin Spikes, C. H., R. Waring, and Danini Ozuna all praise the company's prompt and efficient communication, with some commenting on the high level of professionalism exhibited by the brokers.
Capacity and Pricing
The reviewers also appreciate the company's ability to handle a high volume of loads and offer competitive pricing. Juan Llamas mentions that the company always pays on time, and C. H. is thrilled with the rate they obtained for a load.
One Negative Review
Only one reviewer, Rifet Zahirovic, had a negative experience. He reports that a broker, M.D., failed to respond to emails and phone calls, resulting in a load being removed from DAT.
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