Business Details
44 Years
experience
Emergency
services
Your Trusted Logistics Partner in Sydney
Established in 1982, Pilot Freight has built a reputation as a trusted leader in international logistics. As an IATA-accredited agency with contractual agreements with all major airlines and shipping lines, we specialize in air freight, sea freight, customs brokerage, and transport services tailored to diverse client needs. Our team of licensed customs brokers and logistics experts, with over 75 years of combined experience, ensures seamless clearance of goods ranging from perishables to hazardous cargo. Operating from strategically located facilities in Sydney, Melbourne, Brisbane, Adelaide, Cairns, and Perth, we maintain AQIS-approved warehouses with temperature-controlled storage solutions.Our commitment to innovation and reliability extends to handling specialized shipments, including time-sensitive medical supplies, oversized project cargo, and temperature-controlled goods, while providing 24/7 support for urgent logistics requirements. With a focus on continuous improvement, our team undergoes regular training to stay current with evolving regulations, ensuring compliance and minimizing delays for our clients.
Services
Air Freight
Sea Freight
Customs Brokerage
Transport Services
Perishable Cargo Handling
Hazardous Cargo Transport
Project Cargo Logistics
Temperature-Controlled Shipments
Details
- Year established: 1982
Highlights and features
- We have 40+ years of combined experience in international logistics
- Our team includes IATA-accredited professionals with global carrier networks
- We provide 24/7 support for urgent freight requirements
- Our customs brokerage team is licensed by Australian Border Force
- We handle all cargo types including perishables, hazardous materials, and oversized shipments
Associations and certifications
- IATA
- Australian Border Force
- Department of Agriculture
What people say
Reliable delivery
Expert handling
Great customer service
Efficient customs clearance
Timely shipments
Services
Air Freight
Our air freight services handle everything from parcels to oversized and dangerous cargo with direct and deferred routings. With global carrier partnerships, we offer consolidated services and specialized handling for perishables, medical supplies, and time-sensitive shipments. Our IATA-accredited team ensures efficient documentation and customs clearance for international deliveries.
Sea Freight
We provide comprehensive sea freight solutions including FCL, LCL, and specialized container services globally. Our NVOCC services handle break bulk cargo, project shipments, and hazardous materials with flexible loading options. With access to major shipping lines, we offer cost-effective solutions for regular and high-frequency shipments across all cargo types.
Customs Brokerage
Our licensed customs brokers handle all import/export requirements with expertise in duty drawback schemes and free trade agreements. We ensure compliance with Australian Border Force and Department of Agriculture regulations while minimizing delays. Services include tariff classification, valuation advice, and specialized clearances for vehicles, alcohol, and tobacco.
Transport Services
We offer same-day delivery and pickup services for sea-freight containers, aircraft bins, and pallets across Australia. Our network handles temperature-controlled and time-sensitive cargo with dedicated delivery options. We provide port transfers, storage solutions, and specialized transport for oversized and hazardous materials with full regulatory compliance.
Perishable Cargo Handling
Our AQIS-approved facilities feature temperature-controlled storage for perishable goods including produce, seafood, and pharmaceuticals. We provide cool wrap insulation, dry ice, and specialized documentation for international shipments. With daily movements to global markets, we ensure optimal conditions for time-sensitive perishable cargo from warehouse to destination.
People
Clive Thomas
Owner & CEO
Founder of Pilot Freight with over 40 years of logistics industry experience, Clive Thomas established the company in 1982. He oversees strategic operations and maintains key carrier relationships that support the company's global reach.
Questions
What logistics services does Pilot Freight offer?
We provide air freight, sea freight, customs brokerage, transport services, and specialized handling for perishable and hazardous cargo across Australia and internationally.
Are your customs brokers licensed in Australia?
Yes, our team is licensed by Australian Border Force and Department of Agriculture with regular compliance training.
Can you handle temperature-sensitive shipments?
We have AQIS-approved facilities with temperature-controlled storage and specialized handling for perishable goods.
Do you have experience with oversized cargo?
Yes, we regularly handle project cargo, oversized shipments, and hazardous materials with specialized logistics solutions.
