Empowering Growth through Secure and Efficient IT Solutions
Driven by a commitment to efficiency and unparalleled customer service, Guardian Cargo Solutions has been a leading provider of innovative logistics solutions for over 20 years. With a skilled team and extensive industry knowledge, we partner with clients to streamline their supply chains and maximize their operational effectiveness.
What Sets Us Apart?
Our personalized approach sets us apart. We go beyond simply transporting goods - we actively collaborate with you to understand your unique needs and develop tailored logistics plans that align perfectly with your objectives.
The Services We Offer
1. Warehousing & Storage Solutions
We offer over 400,000 square feet of strategically located warehouses in key North Carolina and South Carolina metropolitan areas. Our secure and efficient warehousing services include:
- Order fulfillment and distribution
- Inventory management and storage
- Warehousing and storage solutions customized to your specific needs
- Comprehensive reporting and tracking capabilities
2. Supply Chain Management
We develop and implement comprehensive supply chain solutions that enhance efficiency and cost-effectiveness throughout your supply chain:
- Strategic sourcing and procurement management
- Inventory management optimization
- Transportation and logistics planning
- Risk mitigation and contingency planning
3. Freight Transportation Logistics
We offer reliable transportation solutions across the continental United States, including:
- Full truckload and less-than-truckload services
- Various modes of transportation - air, ocean, rail, and road
- Expertise in handling all types of cargo, including temperature-sensitive goods
4. Order Fulfillment
With decades of experience in order fulfillment, we provide efficient and dependable solutions:
- Automated picking and packing systems
- Quality control and inspection procedures
- Comprehensive order tracking and visibility
5. Inventory Management
We offer comprehensive inventory management services to optimize storage and handling procedures:
- Accurate inventory tracking and reporting
- Automated reordering systems
- Efficient warehouse management practices
Guiding Principles
Our core values guide everything we do:
- Client Focus: We prioritize client needs and proactively seek feedback for continuous improvement.
- Integrity: We operate with transparency and honesty in all our interactions.
- Innovation: We embrace new technologies and best practices to enhance our services.
- Teamwork: We foster a collaborative and inclusive work environment.
- Sustainability: We are committed to responsible environmental practices.
Delivery and Customer Service Issues
Reviews highlight a pattern of poor delivery experiences and unprofessional behavior from the delivery company. Common issues include:
- Failure to confirm delivery beforehand
- Rude and nasty employees
- Damage to property and goods
- Refusal to follow delivery instructions
- Lack of concern for customer needs and complaints
Specific Incidents
- A Ryder truck parked on a new driveway, causing damage
- A $7,000 sauna was damaged during delivery
- A refrigerator was not unpacked and placed as instructed
- A 400-pound order was left on a pallet in the middle of a driveway
- A bathroom vanity was left in the grass in the front yard
- A mattress and box spring were left on a deck without permission
- Delivery personnel were reported to be surly, appallingly uncivil, and even cursed at customers
Company Response and Accountability
Reviews suggest that the company's customer service is unresponsive and unhelpful. In some cases, delivery personnel have been reported to have lied about speaking with customers, and the company has failed to take responsibility for their actions.
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