Come on in and let us power up your ride!
At The Electric Bike Shop in Sacramento, we're passionate about electric bikes and dedicated to providing exceptional service to our customers. Established to help people and the environment, we believe that electric bikes are a key part of a sustainable lifestyle. As a full-service electric bike shop, we specialize in electric bike conversions, repairs, and maintenance.
Our Mission
Our mission is to help you unlock the full potential of your electric bike. Whether you're a seasoned cyclist or just starting out, we understand the importance of a reliable and well-maintained ride. Our team of experts is committed to providing top-notch service, from routine maintenance to comprehensive repairs. We pride ourselves on our ability to effortlessly diagnose and solve nearly any problem you may encounter.
Services
We offer a wide range of services to meet your electric bike needs, including:
- Maintenance: Regular tuning and maintenance to ensure your ride runs smoothly and efficiently.
- Repairs: Comprehensive repairs for all brands of electric bikes, from battery replacements to component upgrades.
- Conversions: Expert conversions to transform your traditional bike into an electric bike.
- Diagnostic Services: Accurate diagnosis of issues to identify the cause of any problem.
The Power of Electric Bikes
Electric bikes offer a sustainable alternative to driving, reducing carbon emissions and promoting a cleaner environment. With our expert guidance, you can explore the benefits of electric bikes firsthand. Whether you're commuting to work, running errands, or simply enjoying a leisurely ride, we have a bike that's perfect for your needs.
Why Choose Us
At The Electric Bike Shop, we're dedicated to providing exceptional service, expert advice, and a wide range of products to meet your electric bike needs. With our experienced team, you can trust that your vehicle is in good hands.
Good Customer Service
The reviews highlight the excellent customer service provided by the Electric Bike Shop. Many customers praised the friendly and helpful staff, including Mike, the owner. Customers appreciated the shop's willingness to go above and beyond to solve their problems, such as returning a call to a disabled veteran or taking the time to find a rare part. The shop's customer service was described as exceptional, with many customers expressing gratitude for the pleasant experience.
Poor Customer Service
On the other hand, some customers had a negative experience with the shop's customer service. One customer felt ignored by the receptionist, who didn't offer any help finding a bike that fit their riding style. Another customer was unhappy with the way they were treated over the phone, with the person who answered seeming uninterested and uncaring.
Repair Work
The reviews also highlight the quality of the repair work provided by the shop. Many customers praised the shop's ability to fix their electric bikes quickly and effectively, even for complex repairs. However, a few customers were unhappy with the quality of the work, with one customer reporting that the repair left their bike worse than before.
Prices
Some customers felt that the prices at the shop were too high, with one customer reporting that they were charged an extra $100 for a repair that was supposed to cost $50. Another customer felt that the shop was overpriced compared to other merchants.
Be the first to review The Electric Bike Shop.
Write a Review
