Collaborating with our Members to enhance their financial wellbeing
OUR STORY
CalCom Federal Credit Union has a rich history dating back to 1968, when it was founded as Licomto Federal Credit Union to serve the employees and family members of Little Company of Mary Hospital in Torrance, CA. Founded by dedicated employee, Ms. Doris Anthony, the credit union has grown significantly over the years, expanding its field of membership and merging with several other credit unions.
OUR VISION
At CalCom Federal Credit Union, our vision is to be the financial partner of choice for our members. We strive to collaborate with our members to enhance their financial wellbeing, providing them with a wide range of financial products and services, backed by our commitment to community, accountability, loyalty, and innovation.
OUR SERVICES
As a not-for-profit financial institution, we offer a variety of services to our members, including:
SAVINGS
- Savings Accounts
- Checking Accounts
- Money Market Accounts
- Grizzlies Youth Account
- Share Certificates
- IRAs (Individual Retirement Accounts)
BORROWING
- Vehicle Loans
- Personal Loans
- Real Estate Loans
- HELOC (Home Equity Line of Credit)
- Shared Secured Loans
- Visa Credit Card
ONLINE BANKING
- Online Banking and Bill Pay
- Mobile Banking
- ATM and Share Branch Locations
- Video Banking
- CardNav Visa Account Access
- Audio Response Phone Teller
BENEFITS
- Car Buying Services
- Debt Protection Products
- Direct Deposit and Payroll Deduction
- Free Annual Credit Report
- Other Services
OUR VALUES
At CalCom Federal Credit Union, we believe that our values are what set us apart from other financial institutions. We are committed to:
- Community: We believe in giving back to our community and supporting local initiatives.
- Accountable: We are responsible for our actions and transparent in our operations.
- Loyal: We are committed to our members and strive to build long-term relationships with them.
- Collaborative: We believe in working together with our members to achieve their financial goals.
- Open to New Ideas: We are always looking for innovative ways to improve our services and operations.
- Mindful: We are mindful of our impact on the environment and our community.
- Fun: We believe that work should be enjoyable and that a positive attitude is key to our success.
- Caring: We care about our members and strive to provide them with personalized service.
CONTACT US
If you have any questions or would like to learn more about CalCom Federal Credit Union, please feel free to contact us at (855) 922-5266 or visit our corporate office and mailing address at 3748 Bayer Avenue, Unit 104, Long Beach, CA 90808-1884.
Overall Experience
The reviews for CalCom Federal Credit Union are mixed, with some reviewers expressing satisfaction and others expressing frustration. The credit union's customer service and staff are frequently praised, with some reviewers describing them as "friendly, " "professional, " and "compassionate." However, others have experienced issues with fees, lack of communication, and perceived insensitivity.
Charges and Fees
Some reviewers have reported being charged fees for not having activity on their accounts for a year, which they found unfair. One reviewer was charged a $60 processing fee for modifying their loan payment, which they felt was excessive and insensitive. This highlights the importance of understanding the credit union's policies and fees before opening an account.
Communication and Customer Service
Communication is a key issue for some reviewers. One reviewer felt that the credit union was unresponsive and did not provide adequate notice about its policies and fees. Others have reported difficulty in getting in touch with the credit union, with some requests for a phone call going unanswered.
Positive Aspects
While some reviewers have experienced issues, many have praised the credit union's customer service, staff, and rates. Some have reported being funded quickly, receiving professional and compassionate service, and finding the credit union to be a good alternative to traditional banks.
Be the first to review South Gate City Employees Credit Union.
Write a Review
