Business Details
14 Years
experience
Emergency
services
Trusted Property Management in Hampton Roads, VA
Doud Realty Services was founded in 2012 by a team of property owners with over 20 years of combined experience in residential property management. Our unique approach stems from firsthand knowledge of the challenges landlords face, including mortgage obligations during vacancies. We serve Hampton Roads, Portsmouth, Norfolk, Newport News, Hampton, Virginia Beach, and Chesapeake, prioritizing transparency, technological innovation, and cost-effective solutions.Our military backgrounds equip us to address the specific needs of service members during relocations. We specialize in marketing, tenant screening, rent collection, maintenance, financial reporting, and eviction protection, ensuring properties remain rented with quality tenants while providing owners with peace of mind.
Services
Property Marketing
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Eviction Protection
Owner Portal Access
Online Payments
Market Analysis
Military Tenant Support
Details
- Year established: 2012
Highlights and features
- We are property owners ourselves, understanding the challenges of mortgage obligations during vacancies.
- Our team holds advanced certifications like RMP and MPM from NARPM.
- We utilize cutting-edge technology for transparent, real-time property management.
- We provide 24/7 emergency maintenance coordination for urgent issues.
- Our military experience uniquely qualifies us to support service members during relocations.
Associations and certifications
- National Association of Residential Property Managers (NARPM)
Services
Property Marketing
Our property marketing leverages expert market analysis and digital platforms to maximize visibility and rental returns. We utilize professional listings on our website, Craigslist, and partnerships with lockbox providers for controlled property access. This ensures faster tenant acquisition and optimal pricing tailored to current market conditions.
Tenant Screening
We conduct thorough tenant background checks, including credit history, criminal records, and rental references. Pre-move-in and post-move-out inspections ensure property condition accountability. This rigorous process minimizes risks and ensures reliable, long-term tenants for property owners.
Maintenance Coordination
Our maintenance services include prompt issue resolution, scheduled inspections, and vendor coordination. We address emergencies swiftly while managing routine upkeep to preserve property value. Electronic work orders streamline communication, ensuring timely repairs and tenant satisfaction.
Financial Reporting
We provide detailed monthly financial statements through a secure online portal. Owners access real-time data on income, expenses, and property performance. Automated ACH payments ensure timely fund transfers, while digital documentation reduces paper waste and enhances transparency.
Eviction Protection
Our eviction protection service handles legal proceedings and re-rental processes efficiently. We minimize owner liability during tenant disputes and ensure compliance with local regulations. This service reduces financial losses and stress associated with problematic tenancies.
People
Lisa Doud
Principal Broker, Owner
Lisa Doud, a Navy veteran with 20+ years in real estate, founded Doud Realty Services in 2013. She holds advanced NARPM certifications and manages over 30 units. Her military and property management experience drives the company's owner-centric approach.
Priscilla Horner
Office and Accounting Manager
Priscilla Horner, a Navy veteran, joined Doud Realty Services in 2014. She oversees daily operations, accounting, and team management. Her NARPM certifications and military background enhance the company's structured, client-focused service delivery.
Eric Doud
Realtor
Eric Doud, a Navy veteran and licensed Realtor, specializes in investment property acquisitions. With experience in residential and multi-family purchases, he helps clients build profitable portfolios using strategic renovations and commercial financing expertise.
Belinda Galo
Administrative Assistant
Belinda Galo manages administrative tasks with a focus on client support. Her background in customer service and BPO industries ensures efficient communication and tenant relations for Doud Realty Services.
Clarissa Sassan
Administrative Assistant
Clarissa Sassan provides administrative support, leveraging her business management degree and BPO experience. She ensures smooth operations and client coordination for the Doud Realty team.
Questions
What areas do you manage properties in?
We manage properties in Hampton Roads, Portsmouth, Norfolk, Newport News, Hampton, Virginia Beach, and Chesapeake.
How do you handle emergency maintenance?
We coordinate 24/7 emergency maintenance services for urgent issues like plumbing or HVAC failures.
Can I access my property information online?
Yes, our secure owner portal provides 24/7 access to financial statements, documents, and property updates.
How are rent payments processed?
Rent payments are processed via ACH transfers, ensuring timely and secure deposits into owner accounts.
Do you offer tenant screening services?
Yes, we conduct comprehensive tenant screenings including credit checks, criminal background checks, and rental history verification.
What sets you apart from other property managers?
Our owner-operated approach, military experience, and tech-driven solutions ensure personalized, transparent management tailored to landlord needs.
