Business Details
33 Years
experience
Emergency
services
Trusted Property Management Services in Virginia Beach
PMI Virginia is a full-service real estate asset management company serving Virginia Beach and surrounding communities. Founded in 1993, we combine over two decades of local real estate expertise with cutting-edge technology to deliver comprehensive property management solutions. Our services span residential and commercial property management, realty support, and investment portfolio development. As part of a globally recognized franchise network with 20+ years of industry innovation, we maintain rigorous standards of excellence while operating independently to meet local market needs.Our team of certified professionals prioritizes effective communication, financial transparency, and legal compliance, ensuring property owners maximize returns while tenants receive responsive service. With proven guarantees including eviction protection, on-time rent delivery, and leasing commitments, we have established ourselves as the region's trusted partner for property management. Our locally owned office serves Hampton Roads, Chesapeake, Norfolk, and Portsmouth, offering personalized solutions backed by national resources.
Services
Residential Property Management
Commercial Property Management
Realty Services
Eviction Protection
Rent Collection
Tenant Screening
Property Maintenance
Financial Reporting
Legal Compliance
Property Inspections
Details
- Year established: 1993
Highlights and features
- We offer 20+ years of local real estate expertise since 1993
- Our team provides 24/7 maintenance support with emergency response
- We guarantee on-time rent payments by the 10th business day
- Our eviction protection covers up to $2,000 in associated costs
- We maintain legal compliance with regular property inspections
What people say
Excellent service
Timely rent collection
Professional team
Reliable maintenance
Legal compliance ensured
Services
Residential Property Management
Our residential property management handles every aspect of rental home operations. From tenant acquisition through our advanced screening process to monthly rent collection and property maintenance, we ensure maximum returns for owners. Our services include property marketing, lease management, and regular inspections to maintain investment value.
Commercial Property Management
We provide specialized commercial property management for office spaces, retail centers, and industrial properties. Our services include lease negotiation support, tenant retention programs, and maintenance coordination tailored to business property requirements while ensuring regulatory compliance.
Tenant Screening
Our comprehensive tenant screening process includes credit checks, criminal background verification, employment confirmation, and rental history analysis. We use industry-leading technology to identify qualified applicants while maintaining Fair Housing compliance, protecting property owners' investments.
Property Maintenance
We offer 24/7 property maintenance support with emergency response capabilities. Our licensed vendors handle all repair needs, from routine maintenance to urgent issues, ensuring properties remain in optimal condition while maintaining detailed service records for owners.
Financial Reporting
Our financial reporting system provides owners with monthly statements, real-time dashboard access, and year-end tax documentation. We guarantee accurate accounting with expense tracking, rent collection reports, and timely owner payments by the 10th business day.
People
Troy Robertson
Maintenance Director
With over 25 years in real estate, Troy oversees all property maintenance operations. He ensures timely repairs and property upkeep while managing vendor relationships and coordinating emergency response services for PMI Virginia's managed properties.
Patti Robertson
Owner, Principal Broker
As co-owner and principal broker since 2010, Patti manages investment property operations and broker relations. She brings extensive real estate experience dating back to 1993, focusing on maximizing client returns through strategic property management.
Melissa Pulling
Business Development Manager
Melissa leads client acquisition efforts and business growth initiatives. With deep local market knowledge, she helps property owners understand PMI Virginia's service benefits and coordinates referral programs for real estate professionals.
Krystal Catlett
Office Manager
Krystal manages daily office operations and client communications. She coordinates administrative functions, supports property management teams, and ensures smooth workflow across PMI Virginia's residential and commercial service lines.
Sally Miller
Leasing & Sales Agent
Sally handles property leasing and real estate sales activities. She manages tenant placement, lease agreements, and property marketing while maintaining relationships with prospective renters and property investors.
Questions
What property types do you manage?
We manage single-family homes, townhouses, condos, and small multifamily properties up to 10 units across Virginia Beach and surrounding areas.
How do you handle maintenance emergencies?
Our 24/7 emergency maintenance line ensures immediate response for urgent issues like plumbing leaks, electrical failures, or HVAC breakdowns affecting habitability.
What tenant screening process do you use?
We conduct comprehensive background checks including credit history, criminal records, rental references, and employment verification to ensure qualified tenants for your property.
When do owners receive rental payments?
We guarantee owner payments by the 10th business day of each month through direct deposit, with detailed monthly financial statements and expense reports.
What areas do you serve?
We primarily serve Virginia Beach, Hampton Roads, Chesapeake, Norfolk, and Portsmouth with local property management expertise and resources.
What happens if a tenant breaks their lease?
Our leasing guarantee ensures we'll find a replacement tenant at no additional cost if a tenant vacates before completing nine months of the lease term.
