Building Homes, Building Families, Building Communities
Our Story
At Kotarides, we are proud to have been building homes, developing neighborhoods, and managing properties since 1963. Our founders, Alex and O. Pete Kotarides, started the company with a simple yet powerful vision: to provide quality homes for rent and for sale in all price ranges, as well as office, retail, and industrial properties. Over the years, we have built a reputation for providing exceptional quality, value, craftsmanship, and customer satisfaction.
Our Services
At Kotarides, we offer a wide range of services to cater to our clients' needs. Our multifamily real estate company, Kotarides Property Management (KPM), owns and manages over 5,700 apartment homes in various locations throughout Virginia and North Carolina. Our committed management team prides themselves on providing superior customer service to our residents.
Apartment Living
At Kotarides, we offer a unique living experience that combines the best of both worlds. Our communities are perfect for those who enjoy spending time outside, as well as for those who appreciate a home that's a retreat from the hustle and bustle of everyday life. Each community is staffed with the very best management team, must-have amenities, 24-hour emergency maintenance, and exceptional customer service.
Our Locations
We have properties located in North Carolina and Virginia. Whether you're looking to live in a bustling city or a peaceful suburban setting, we have a community that suits your lifestyle.
Our Awards and Recognition
Over the years, we have received numerous awards and recognition for our dedication to quality and customer satisfaction. Some of our notable awards include the CMHC Community of the Year, Best Curb Appeal, and Resident's Choice Awards.
Memberships and Partnerships
At Kotarides, we believe in building strong relationships with our partners and community members. We are proud to be a part of various memberships and partnerships that enable us to stay ahead of the curve and deliver exceptional services to our clients.
Poor Maintenance and Customer Service
Reviews of several apartment complexes managed by a particular company highlight the poor maintenance and customer service provided by the company. Residents have experienced issues with dirty and old appliances, low water pressure, and faulty HVAC systems.
Unresponsive and Incompetent Staff
The staff, including maintenance technicians and property managers, have been described as unresponsive and incompetent. They have been accused of lying to residents, refusing to repair problems, and entering apartments without proper notification.
Old and Outdated Infrastructure
Residents have complained about the age and condition of the buildings, with some apartments still having 40-year-old HVAC systems that have not been replaced. The company's refusal to update the infrastructure has led to high power bills and other issues.
Lack of Transparency and Communication
Residents have experienced poor communication from the company, including being charged unexpected fees and not being notified about changes to their leases. The company has also been accused of not being transparent about the condition of the apartments and the work being done to maintain them.
Rude and Unprofessional Behavior
Some staff members have been described as rude and unprofessional, with one resident being told to find the supervisor's contact information themselves and another being hung up on by a corporate representative.
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