Experience the authentic flavors of Mexico in the heart of Omaha!
Jacobo's Grocery & Deli has been a family-owned Omaha tradition since 1976. We're proud of what we make and how we make it. Our store is built on the foundation of providing high-quality products and exceptional customer service. We're not just a grocery store; we're a destination for those seeking authentic Mexican cuisine and a welcoming atmosphere.
Our Story
From humble beginnings, Jacobo's has grown into a beloved institution in Omaha, Nebraska. Our founders, driven by a passion for sharing their cultural heritage, set out to create a grocery store that would bring people together. Today, we're proud to continue that legacy, offering a wide range of products and services that cater to the diverse needs of our community.
Our Services
At Jacobo's, we're dedicated to providing an unparalleled shopping experience. Our store is divided into three main departments: Deli, Produce, and Bakery. Our Deli department offers an extensive selection of freshly made Mexican dishes, including homemade tortillas, enchiladas, flautas, beans, rice, carnitas, salsa, and pork tamales. Our Produce department boasts an extensive selection of fresh tropical fruits and vegetables at reasonable prices. Our Bakery department offers an array of mouthwatering authentic sweets and breads, all made from scratch and fresh daily.
What Sets Us Apart
We're committed to using only the freshest ingredients, sourced locally whenever possible, to ensure that our products are of the highest quality. Our team of skilled artisans and bakers take pride in crafting each item by hand, using traditional family recipes passed down through generations. Whether you're seeking a quick lunch, a dinner solution, or a special treat, we've got you covered.
Our Vision
At Jacobo's Grocery & Deli, we envision a community that comes together to celebrate the rich cultural heritage of Mexico. We strive to create an inviting atmosphere that fosters connection, understanding, and appreciation for the authentic flavors and traditions of our ancestors.
Quality and Consistency Issues
Jacobos has received criticism for its lack of quality and consistency. Some customers have reported receiving poor-quality products, including dry and flavorless meats. Additionally, there have been issues with orders not being fulfilled correctly, leading to confusion and disappointment.
Communication Challenges
There have been reports of communication breakdowns between customers and staff, which can lead to misunderstandings and frustration.
Cash-Only Policy
Jacobos is a cash-only establishment, which may be inconvenient for some customers.
Long Lines and Waiting
The store is often crowded, and the line to order food can be long, which may cause frustration for customers.
Positive Aspects
Despite these issues, Jacobos has also received praise for its wide selection of Mexican goods, reasonable prices, and warm atmosphere. The store's deli counter is particularly loved by customers, who rave about the delicious food and salsa.
Negatives
The main negative comments revolve around issues with the quality and consistency of the products, communication breakdowns, cash-only policy, and long lines and waiting.
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