About Our Company
Protocol Property Management is a leading provider of comprehensive property management services in the Puget Sound region of Washington State. Since 1995, we have been helping investors, homeowners, and community associations maximize the value of their rental properties and communities. Our team of experienced professionals is dedicated to providing exceptional service, fostering strong relationships with clients, and achieving outstanding results.
What We Offer
We offer a wide range of services tailored to meet the diverse needs of our clients. These include:
Residential Property Management
- Single-family homes & multifamily rentals
- Tenant screening & selection
- Rent collection & payment processing
- Comprehensive maintenance & repairs
- Tenant communication & mediation
- Comprehensive move-in & move-out processes
Community Association Management
- Site management & administration
- Financial reporting & budget preparation
- Communication & resident engagement
- Vendor coordination & contracts
- Compliance & governance support
Commercial Property Management
- Comprehensive property inspections & maintenance
- Tenant acquisition & retention
- Rent collection & financial reporting
- Property optimization & market analysis
- Communication & transparency throughout the process
Why Choose Protocol Property Management?
- Experience & Expertise: We have over 25 years of proven experience in property management and deep understanding of the local market.
- Client-Focused Approach: We prioritize open communication, transparency, and personalized solutions to meet your unique needs.
- Dedicated Team: Our team is comprised of skilled and experienced professionals who are passionate about serving clients.
- Technology & Innovation: We utilize advanced technology and online tools to streamline processes, improve efficiency, and enhance communication.
Our Values
Integrity, honesty, and quality form the foundation of our business. We are committed to:
- Providing accurate and timely communication
- Maintaining the highest ethical standards
- Delivering exceptional customer service
- Utilizing our expertise to maximize your investment
Contact Us Today
If you are looking for a reliable and experienced property management company in the Puget Sound region, look no further than Protocol Property Management. Contact us today to schedule a no-obligation consultation and learn how we can help you achieve your real estate goals.
Overview of Reviews
Positive Experience
- Protocol Property Management team is professional, responsive, and efficient, with a quick turnaround time.
Negative Experiences
- The company is untrustworthy, with poor communication and uncooperative staff, particularly Ann.
- Tenants are often misled, and the company tries to take advantage of them, charging unreasonable fees and neglecting to inform them of changes.
- The management team, specifically Ann, has a condescending attitude, is unresponsive, and has a history of lying to tenants.
- The company's maintenance team is undertrained and ineffective.
- Tenants are often left in the dark, ignored, or dismissed, and disputes are impossible to resolve.
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