Our Mission: Empowering Financial Wellness for Our Community
Landmark is a not-for-profit financial cooperative serving the diverse financial needs of individuals and businesses in Southern Wisconsin. Founded on the principle of "people helping people, " we strive to promote financial well-being through personalized services, competitive rates, and a commitment to community involvement.
Who We Are
Our team of experienced professionals is dedicated to providing exceptional customer service, tailored financial solutions, and educational resources to empower you to achieve your financial goals. As a member-owned institution, we return profits to our members in the form of competitive rates and low fees.
What We Do
We offer a comprehensive range of financial services including:
Personal Banking
- Checking and savings accounts for everyday transactions
- Credit cards for convenient spending and cash management
- Certificate accounts for high-yield savings
- Retirement accounts (IRA, HSA) for secure retirement savings
- Online and mobile banking for convenient account management
Business Banking
- Business checking and savings accounts
- Credit cards and financing options for your business
- Cash management solutions for efficient financial operations
- Business online banking for seamless financial management
Specialized Services
- Home loans and refinancing options
- Personal loans for unexpected expenses or financial growth
- Auto and motorcycle financing
- Wealth management services through our Landmark Investment Center
Community Involvement
Beyond providing financial services, we actively contribute to the well-being and prosperity of our community. Through volunteer efforts, partnerships, and financial assistance, we support local organizations and initiatives that strengthen our communities.
Why Choose Landmark?
- People-powered: As a member-owned cooperative, we prioritize the needs of our members.
- Competitive rates: We offer some of the most competitive rates in the market on savings, checking, and loan products.
- Exceptional service: Our dedicated team provides personalized attention and guidance to meet your unique financial needs.
- Community-focused: We believe in supporting and improving the communities we serve through active involvement and outreach.
Overall Experience
The reviews show a mixed bag of experiences at Landmark Credit Union. While some customers had positive encounters with friendly and helpful staff, others faced issues with customer service, ATM functionality, and account management.
Positive Experiences
Some customers appreciated the excellent customer service, friendly staff, and helpful tellers at Landmark Credit Union. They commended the staff for being polite, professional, and courteous, making their experience worth coming back.
Negative Experiences
However, several customers faced issues with customer service, including ineptitude, long wait times, and unhelpful staff. Some customers had problems with ATM functionality, account management, and accessibility. Others were frustrated with the lack of online payment options and the need to physically visit a branch to make payments.
Staff Performance
Some customers praised specific staff members for their exceptional service, while others criticized certain employees for being rude, unhelpful, or unprofessional.
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