Business Details
Emergency
services
Your Trusted Financial Partner in Milwaukee
Prime Financial Credit Union is a not-for-profit financial cooperative dedicated to empowering community members through innovative financial solutions. With over a century of experience, we prioritize community development, financial education, and personalized services to help members achieve their goals. Our mission focuses on improving financial well-being by offering accessible products like checking and savings accounts, loans, and credit-building tools. As a Community Development Financial Institution (CDFI), we expand economic opportunities for underserved populations while adhering to the credit union principle of 'people helping people.' Our seven core promises emphasize diversity, lifelong relationships, member ownership, and tailored financial success strategies.We serve Wisconsin residents with physical branches and digital tools like 24/7 online banking, mobile apps, and surcharge-free ATMs. Our team of experts provides bilingual mortgage services, financial wellness resources, and personalized support to ensure member satisfaction. Federally insured by NCUA, we maintain rigorous security standards to protect member assets while offering competitive rates and fee-free services. Through initiatives like the Prime Employer Program, we collaborate with local organizations to deliver exclusive benefits, including early payroll access and financial workshops. Our commitment to transparency includes no hidden fees, clear dividend policies, and straightforward overdraft protection programs.
Services
Checking Accounts
Savings Accounts
Auto Loans
Home Loans
Personal Loans
Credit Cards
Financial Wellness Tools
Mortgage Services
Overdraft Protection
Mobile Banking
Highlights and features
- We offer 100+ years of community-focused financial expertise
- Our CDFI designation prioritizes economic opportunities for underserved communities
- 24/7 digital banking with fee-free ATMs across Wisconsin
- Personalized loan programs for credit building and financial recovery
- Bilingual mortgage specialists serving Milwaukee's diverse population
Associations and certifications
- CDFI
- NCUA
What people say
Lifelong relationships
Financial wellness tools
Bilingual support
Fee-free services
Credit-building success
Services
Checking Accounts
Our checking accounts provide flexible financial management solutions with features like ATM fee refunds, mobile banking access, and overdraft protection. Primo Checking rewards everyday spending with interest earnings and unlimited free ATM withdrawals, while Simply Checking offers a no-fee option with financial tracking tools. Teen and business checking accounts cater to specialized needs with age-appropriate features and low monthly fees. All accounts maintain zero minimum balance requirements to ensure accessible banking for Wisconsin residents.
Home Loans
Comprehensive home financing solutions include purchase loans, refinancing options, and specialized programs for first-time buyers. Our bilingual mortgage specialists provide personalized guidance through the homebuying process with preapproval services and tailored rate options. As a CDFI, we prioritize expanding homeownership opportunities in underserved communities while maintaining competitive rates and flexible terms for primary residences and investment properties across Wisconsin.
Financial Wellness Tools
Digital resources and one-on-one support programs help members improve financial literacy and decision-making. Features include spending tracking, credit score monitoring, and educational workshops on budgeting, debt management, and investment basics. The Prime Mobile App provides real-time account access and personalized financial insights, while in-branch consultations offer customized guidance for achieving specific financial goals through our member-centric approach.
Personal Loans
Flexible personal loan programs address unexpected expenses and credit-building needs with unsecured options like our $500 EZPay Loan. The Member Privilege overdraft protection program provides up to $1,000 in emergency coverage while maintaining responsible borrowing practices. Loan terms and amounts are customized based on individual financial situations, with special hardship programs available to help members maintain financial stability during challenging times.
Mobile Banking
24/7 mobile access enables account management, payments, and financial tracking through the Prime Mobile App. Features include instant check deposits, real-time transaction alerts, and seamless transfers between accounts. Security measures like biometric authentication and one-time PIN verification protect user data while maintaining convenience. The app integrates with online banking for comprehensive financial management capabilities accessible from any location at any time.
People
Albany Bradford
Mortgage Loan Originator
NMLS-certified mortgage specialist serving Brown Deer, WI residents with home loan expertise since 2021. Provides bilingual support and personalized mortgage solutions.
Kevin Phillips
Bilingual Mortgage Loan Originator
Certified Wisconsin mortgage expert with 10+ years of experience helping Milwaukee residents achieve homeownership through tailored financing solutions.
Questions
How do I become a member?
Anyone can join by opening a $5 membership share account. Visit our website or Milwaukee branch with ID and proof of address.
What loan programs help with credit building?
Our secured credit cards, credit-builder loans, and Member Privilege overdraft program help establish and improve credit scores.
Are online banking services secure?
Yes, we use encryption, biometric authentication, and one-time PIN verification to protect digital transactions and account information.
Do you offer business banking solutions?
Yes, our business checking accounts include check writing privileges, low fees, and overdraft protection for Wisconsin small businesses.
How does the overdraft protection work?
Member Privilege covers up to $1,000 in accidental overdrafts with no per-item fees, helping maintain account continuity during emergencies.
Can I access accounts internationally?
Yes, but notify us before travel to prevent transaction blocks. Use surcharge-free ATMs worldwide through our shared branching network.
