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Drive Away in Confidence with Pay Here Used Cars!

At Pay Here Used Cars, we're a family-owned and operated business that has been serving the Hampton and Newport News communities for years. We take pride in being a trusted source for reliable and affordable used cars, trucks, and vans. Our mission is to provide excellent customer service, flexible financing options, and a wide range of quality vehicles to fit every budget and lifestyle.

Our Services

We offer a unique Buy Here, Pay Here financing experience that is tailored to meet the needs of our customers. Whether you have no credit, bad credit, or previous repossessions, we can work with you to find a financing solution that fits your situation. Our financing options are designed to be flexible and affordable, with weekly or bi-weekly payments that can fit comfortably into your budget. Plus, we offer a free exchange policy within the first 30 days of purchase, so you can drive away in confidence.

Our Inventory

Our inventory is stocked with a diverse range of vehicles from top manufacturers like Chevrolet, Dodge, Hyundai, and more. From sleek sedans to rugged SUVs, we have the perfect vehicle to fit your lifestyle and budget. Our experienced sales team is happy to help you find the perfect vehicle, and our on-site financing team will work with you to find a financing solution that meets your needs.

Testimonials

Don't just take our word for it - our customers rave about their experience with Pay Here Used Cars. From exceptional customer service to flexible financing options, our customers appreciate the personal touch and attention to detail that we bring to every transaction.

Why Choose Us

At Pay Here Used Cars, we're committed to building long-term relationships with our customers. We believe in providing exceptional customer service, flexible financing options, and a wide range of quality vehicles to fit every budget and lifestyle. Whether you're a first-time buyer or a seasoned car owner, we invite you to experience the Pay Here Used Cars difference.

Reviews
Positive: Friendly and professional staff, flexible payments, and affordable vehicles made for a positive experience for many customers.
Negative: Some customers experienced issues with vehicle quality, high prices, and poor communication from the dealership, leading to negative experiences.

Customer Service and Purchasing Experience

The reviews highlight the dealership's friendly and professional staff, with some customers mentioning great customer service and a helpful family-like atmosphere. Several customers appreciated the flexibility of payments and the affordability of the vehicles.

Vehicle Quality and Condition

Some customers were satisfied with the condition of their purchased vehicles, mentioning that they were clean and had low mileage. However, a few customers expressed concerns about the quality of the vehicles, with one customer experiencing issues with the car they purchased and another being disappointed with the high mileage of the Jeep they were interested in.

Pricing and Value

A few customers felt that the prices of the vehicles were overpriced, with one customer mentioning that the blue book value was significantly lower than the asking price. On the other hand, some customers found the prices to be reasonable and appreciated the affordability of the vehicles.

Issues with Communication and Transparency

One customer had a negative experience with the dealership, citing a lack of communication and transparency regarding the repair of issues with the vehicle they were interested in purchasing. The customer felt that the dealership did not take responsibility for fixing the issues and did not communicate effectively about the status of the repairs.

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