Business Details
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Your Trusted Ford Dealership in Norfolk, VA
At Priority Ford, we are committed to being your trusted partner for all Ford-related needs in Norfolk, Chesapeake, and Virginia Beach, VA. Our mission centers on fostering community connections while delivering exceptional customer experiences. We view vehicle purchases as life investments, offering personalized service from initial consultation through long-term ownership. Our extensive inventory features Ford trucks, SUVs, EVs, and certified pre-owned vehicles, each selected to meet diverse lifestyle demands.Backed by Ford-certified technicians and state-of-the-art facilities, we provide comprehensive service solutions using genuine Ford parts. Our financing team works diligently to secure competitive rates and tailored payment plans, ensuring accessibility for all customers. Beyond automotive excellence, we actively support local charities through initiatives like the Priority Toyota Charity Bowl, demonstrating our dedication to community betterment.
Services
Vehicle Sales
Service Maintenance
Parts Supply
Financing Solutions
Collision Repair
Highlights and features
- We offer 40+ years of automotive expertise in Hampton Roads.
- Our team includes Ford-certified technicians with specialized training.
- We use only genuine Ford parts for optimal vehicle performance.
- Our financing center secures competitive rates and tailored payment plans.
- We actively support local communities through charitable initiatives.
Associations and certifications
- Ford-certified technicians
Services
New Vehicle Sales
Priority Ford offers the latest Ford models including F-150 trucks, Mustang Mach-E EVs, and Explorer SUVs. Our inventory caters to work, family, and recreational needs with cutting-edge technology and performance features. Sales consultants provide transparent pricing and vehicle comparisons to help customers make informed decisions.
Service Maintenance
Our Ford-certified service center handles routine maintenance and complex repairs using specialized diagnostic tools. Services include oil changes, brake replacements, transmission work, and climate system repairs. QuickLane provides walk-in tire services and 13 tire brands for immediate needs.
Parts Supply
We supply genuine Ford parts ensuring optimal vehicle compatibility and longevity. Our parts department offers both in-store purchases and installation services. Collision repair specialists use original equipment manufacturer (OEM) parts to maintain vehicle integrity after accidents.
Financing Solutions
Our finance center provides competitive loan rates and leasing options for new and used vehicles. Services include online pre-approvals, trade-in valuations, and customized payment plans. We offer extended warranties and work with customers to find budget-friendly financing arrangements.
Collision Repair
Priority Ford's collision center specializes in Ford-specific accident repairs using OEM parts. Technicians follow manufacturer guidelines for structural and cosmetic restoration. We assist with insurance claims documentation and provide detailed repair estimates for customer approval.
Questions
What financing options are available for Ford purchases?
We offer competitive loan rates, leasing programs, and online pre-approval options through Ford Motor Credit. Our finance team helps customers explore tailored payment plans.
Do you service all Ford vehicle types?
Yes, our certified technicians handle gas, diesel, electric, and hybrid Ford models including trucks, SUVs, and commercial vehicles.
What service hours should I expect?
Sales: Mon-Fri 9AM-8PM, Sat 9AM-6PM. Service: Mon-Fri 7:30AM-6PM, Sat 8AM-3PM. Closed Sundays except last two monthly weekends.
Are genuine Ford parts necessary for repairs?
Using OEM parts maintains warranty coverage and ensures proper vehicle function. Our service center exclusively uses factory-approved components for all repairs.
How does the collision repair process work?
Bring your vehicle for assessment, receive a detailed estimate with OEM parts pricing, and work with our team through insurance claims processing and repair execution.
