Recovery Resources is a beacon of hope for individuals battling mental illness, alcoholism, drug and other addictions. With a firm belief that addiction and mental health challenges can affect anyone, we are committed to providing comprehensive behavioral healthcare to people 18 years and older. Our goal is to help people triumph over these challenges, regardless of their age, gender, race, or income.
Our organization is the result of a merger between two Cleveland agencies in 2000, with the aim of treating mental illness and addictions of all types under one roof in an integrated way. Over the years, we have grown in size and service offerings through strategic partnerships and acquisitions. In 2008, we added Community Challenge, increasing our footprint with young people in the suburban West Shore. In 2011, we incorporated Spectrum of Supportive Services, broadening our housing services and adding services focused on helping people re-enter the workforce. In October 2018, we announced our partnership with MetroHealth, collaborating on behavioral health and addiction services. This partnership has expanded our services for the community, allowing current Recovery Resources' clients and MetroHealth patients to receive coordinated care for mental illness, alcoholism, drug and other addictions.
Our Mission
Our mission is to help people triumph over mental illness, alcoholism, drug and other addictions. This is at the heart of everything we do. Through our services, we support families and provide resources to communities, giving people hope and ushering in a new era of health care. We take pride in the fact that we have been able to make a difference in the lives of many individuals, and we remain steadfast in our commitment to helping those in need.
Our Services
At Recovery Resources, we offer a wide range of services to address the varied needs of our clients. These services include:
- Treatment for addiction and mental health issues
- Criminal justice and reentry support
- Employment assistance
- Housing assistance
- NOW prevention and problem gambling education
- Wellness Wednesdays
Through our Treatment services, we offer personalized care to help individuals overcome addiction and mental health challenges. Our Mental Health services cater to those battling depression, anxiety, bipolar disorder, and other mental health conditions. Our Addiction services address drug and alcohol addiction, as well as problem gambling.
Our Criminal Justice & Reentry services aim to support individuals transitioning back into society after incarceration. This includes assistance with housing, employment, and other essential needs.
Our Recovery services focus on helping individuals maintain sobriety and reintegrate into their communities. We offer Employment Assistance to empower individuals with the skills and resources needed to secure stable employment. Our Housing Assistance services provide support in finding and maintaining safe and affordable housing.
NOW Prevention is our initiative to address problem gambling, providing education and resources to help individuals and communities combat this issue.
Through our Wellness Wednesdays program, we provide ongoing support and encouragement for individuals in recovery, promoting overall well-being and continued success.
Overall Experience
The reviews reveal a mix of positive and negative experiences with Recovery Resources. While some users praise the organization's services, others express frustration and disappointment with the intake process, staff attitude, and overall care.
Positive Experiences
- Some reviewers have had a good experience with Recovery Resources, with reliable services even during the COVID-19 pandemic.
- One reviewer praises Google for helping them navigate the organization's services.
Negative Experiences
- Many reviewers express frustration with the intake process, citing long wait times, unprofessional staff, and a lack of care.
- Some reviewers report being misled or lied to about services and availability.
- Others express disappointment with the organization's response to their needs, citing unreturned calls and unfulfilled promises.
Common Issues
- Intake process: Many reviewers mention issues with the intake process, including long wait times, unprofessional staff, and a lack of care.
- Staff attitude: Several reviewers express frustration with the attitude of certain staff members, citing condescension and a lack of empathy.
- Communication: Reviewers mention issues with communication, including unreturned calls and unfulfilled promises.
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