EXPERIENCE QUALITY CUSTOMER SERVICE FLEXIBILITY PASSION
Welcome to Mind Body Co-op, a leading provider of comprehensive mental health services in the heart of Chicago. As a mission-driven organization, we are dedicated to helping individuals, families, and communities achieve their full potential by promoting holistic wellness and well-being.
Our Story
At Mind Body Co-op, we understand that everyone's journey to wellness is unique and complex. We believe that the best way to address the needs of our clients is through a collaborative, empathetic, and compassionate approach. Our team of experienced and culturally diverse professionals is committed to providing exceptional care tailored to each individual's specific needs.
Our Services
We offer a wide range of evidence-based therapies and services, including:
- Individual Psychotherapy
- Group Psychotherapy
- Psychological and Neuropsychological Assessments
- Medication Management
- TMS (Transcranial Magnetic Stimulation)
- Adventure Therapy
- DBT (Dialectical Behavior Therapy)
- EMDR (Eye Movement Desensitization and Reprocessing)
- Medical Nutrition Counseling
- LGBTQIA+ Affirming Services
Our services are designed to address a wide range of needs, from anxiety and depression to trauma, relationship issues, and more. We cater to individuals of all ages, cultures, and backgrounds.
Our Team
Our team of professionals is composed of licensed therapists, nutritionists, and healthcare professionals who are dedicated to delivering high-quality care. We take the time to understand each client's unique needs and concerns, developing personalized treatment plans that address the whole person - mind, body, and spirit.
Our Approach
At Mind Body Co-op, we believe that wellness is a holistic journey that requires a comprehensive and collaborative approach. We strive to create a safe, supportive, and non-judgmental environment that fosters growth, healing, and transformation. We are committed to staying up-to-date with the latest research and best practices in the field of mental health, ensuring that our clients receive the most effective and evidence-based treatments available.
Our Values
At Mind Body Co-op, we value:
- Compassion and empathy
- Cultural competence and diversity
- Collaborative and individualized care
- Holistic wellness and self-care
- Continuous learning and professional development
Our Commitment
At Mind Body Co-op, we are committed to providing exceptional care that respects and honors the unique needs and experiences of each individual. We believe that everyone deserves access to quality mental health services, regardless of background, income, or situation. We strive to create a welcoming and inclusive environment that makes everyone feel seen, heard, and valued.
Organization and Communication Issues
Multiple reviewers expressed frustration with the organization and communication at Mind Body Co-op. Some reviewers reported being ghosted, experiencing long wait times, and receiving unprofessional responses to their concerns.
Waitlist Process Concerns
Some reviewers reported being on the waitlist for extended periods, with one reviewer waiting almost a year without being connected with a provider. Others expressed frustration with the lack of transparency and honesty about the waitlist process.
Unprofessional Staff Behavior
Several reviewers reported experiencing unprofessional behavior from the staff, including a smug attitude, failure to respond to concerns, and a lack of empathy.
Positive Experiences with Providers
On the other hand, some reviewers reported having positive experiences with their providers, citing feeling heard, comfortable, and supported. They also appreciated the convenience of virtual services and the integration of care between providers.
Complaints about Business Practices
A few reviewers expressed concerns about the business practices of Mind Body Co-op, including high missed appointment fees and questionable billing practices.
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