You are our strength. We are here to help.
A Legacy of Community-Based Mental Health Support
Bridgehaven Mental Health Services stands as a beacon of hope and empowerment for those navigating mental illness. Founded in 1958, we have been a cornerstone of community-based care in Jefferson County and beyond. Guided by a deep understanding of the personal journey toward recovery, we offer a range of services designed to foster healing, independence, and community belonging.
Our Mission
Our mission is to empower individuals with mental illness to achieve their full potential and live fulfilling lives in the community. We facilitate this through:
- Person-centered care: We collaborate with each member to develop a unique recovery plan that addresses their specific needs and goals.
- Supportive environment: We foster a welcoming and inclusive space where individuals can feel safe, respected, and supported.
- Skilled professionals: Our team of licensed therapists, counselors, and peer support specialists are dedicated to personalized guidance and encouragement.
- Empowerment and advocacy: We encourage active participation in self-care and social activism, breaking down the stigma associated with mental illness.
Services We Offer
Bridgehaven offers a diverse range of services to support individuals on their journey toward recovery. These include:
- Individual and group therapy
- Medication management
- Peer support and mentorship
- Skills training and education workshops
- Community outreach and advocacy
- Case management and resource navigation
- Art therapy and creative expression programs
Our Impact
Through our unwavering commitment to quality care, Bridgehaven has achieved remarkable outcomes for our members:
- 74% reduction in total hospital days per year
- $648,000 in community healthcare cost savings
- 96% of members achieve recovery goals
- 85% reduction in hospitalizations over 18 years
Join Us on the Path to Recovery
If you are struggling with mental illness, please reach out to Bridgehaven. We are committed to providing compassionate, individualized support to empower you on your journey toward recovery and a fulfilling life in the community.
Poor Communication and Unprofessionalism
Multiple reviewers have expressed concerns about the poor communication and unprofessionalism of the staff at Bridgehaven. One reviewer mentioned that a therapist, Joe Etterer, was unhelpful and unsupportive when dealing with a family member who required extra care. Another reviewer, Allison, was suspended from the program after having a mental health outburst due to being triggered, which she felt was unfair.
Disorganization and Lack of Follow-through
Reviewers have reported instances of disorganization and lack of follow-through at Bridgehaven. Lucy mentioned that she waited an hour and a half for a call that never came, and when she arrived at the facility, the intake specialist was not available. Drew Wilson described the staff as "cold and heartless" and stated that they do not really want to help.
Positive Aspects
Some reviewers have reported positive experiences at Bridgehaven. Earl Zettlemayer mentioned that the facility has opened a new wing, which has improved the services offered. Mark Justice thanked specific staff members for their help, and Nicole Darnell praised the staff for being understanding and compassionate. Kelly Whitlock highly recommended the program and appreciated the support she received.
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