Joining with you on your journey towards healing and growth
At West Counseling, our mission is to provide comprehensive mental health services to individuals, families, and couples. We are a dedicated team of licensed clinicians who are committed to helping our clients achieve their goals and improve their overall well-being. With a wide range of specialized services, we cater to the unique needs of each individual or family.
Our Approach
At West Counseling, we take a collaborative approach to therapy. We believe that by working together, we can achieve greater success. Our clinicians are trained to focus on the individual's specific needs and goals, using research-based techniques and evidence-based practices. We prioritize the client's best interest, listen to their preferences, and use our training, experience, and skills to support their journey.
Our Services
We offer a range of services, including:
- Psychiatric Assessments & Medication Management: Our licensed medical providers, including MDs, PMHNPs, and PA-Cs, provide comprehensive psychiatric assessments and medication management for mental health issues. We offer telehealth and in-office visits to make it convenient for clients to access our services.
- Marriage & Family Counseling: We are dedicated to assisting individuals and families in improving their relationships. Our experienced therapists are available Monday through Saturday, evenings and weekends, to help clients navigate family and relationship issues.
- Psychological Testing & Assessments: We provide a range of assessments, including ADHD, autism, developmental delays, school performance issues, and emotional issues. Our experts use a variety of assessment tools to identify challenges and develop personalized treatment plans.
- Treatment for Depression and Compulsive Behaviors: We treat individuals struggling with depression, compulsive behaviors, and other issues related to problematic eating, gambling, and sexual behaviors. We also provide assessments and treatment for forensic cases, mandated employer referrals, and court-ordered services.
- Clinical Mental Health Counseling: Our licensed clinicians provide comprehensive assessments and treatment for mental health issues, including anxiety, trauma, and post-traumatic stress disorder (PTSD). We use evidence-based therapies, such as Dialectical Behavior Therapy (DBT), Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), and Eye Movement Desensitization and Reprocessing (EMDR).
- Children and Adolescents: Our knowledgeable clinicians specialize in treating youth with developmental issues, behavioral and emotional issues, and sexualized behaviors. We also provide parent-child therapy and family therapy.
Meet Our Team
Our team of clinicians has extensive experience in providing high-quality care to individuals, families, and couples. Our team members are dedicated to staying up-to-date with the latest research, training, and best practices in the field of mental health.
Our History
West Counseling was founded in 2002 with the goal of providing trauma-informed care to traumatized children, adults, and families. Since our inception, we have grown to become a leading provider of mental health services in Cabarrus and surrounding counties.
Get Started
If you or a loved one is struggling with a mental health issue, we encourage you to reach out to our team. We are committed to providing a safe, supportive, and non-judgmental environment for individuals to explore their challenges and work towards achieving their goals.
Overview
West Counseling has received mixed reviews from clients. While some have had positive experiences, others have been disappointed with the services provided. The reviews highlight issues with scheduling, communication, and the care received from therapists.
Therapist Performance
Many clients have praised the therapists at West Counseling, describing them as caring, attentive, and helpful. Bree Thompson, in particular, has received high praise for her exceptional service and ability to create a safe and reassuring environment. Other therapists, such as Andrew West and Michelle Garcia, have also been commended for their kindness, patience, and accommodating nature.
Scheduling and Communication
However, several clients have reported issues with scheduling and communication. Some have experienced mix-ups with appointments, with therapists canceling or not showing up. Others have felt ignored or forgotten, with long wait times for appointments and poor communication from the front desk staff.
Quality of Service
A few clients have raised concerns about the quality of service provided. One client reported that their therapist disappeared, leaving them without a therapist or access to their session notes. Another client was unhappy with the repetition of therapy sessions, feeling that they were not making progress.
Business Practices
Some clients have criticized West Counseling for its business practices, with one reviewer arguing that the company prioritizes profit over providing quality mental health services. Another reviewer felt that the company was not concerned with its clients' needs, citing poor communication and unsatisfactory service.
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