Business Details
40 Years
experience
Emergency
services
Trusted IT Solutions & Computer Repair Services
Since 1986, R-Computer has delivered innovative computer solutions to businesses of all sizes, from small enterprises to Fortune 500 companies. Our commitment to superior products, service, and support has driven sustained growth, which we channel back into providing efficient, cost-effective IT strategies tailored to client goals. Recognized by leading industry publications and business journals, we combine decades of experience with cutting-edge technology partnerships to offer lifetime product guarantees, personalized consultations, and rapid response times. Our team of certified engineers prioritizes long-term client relationships through transparent communication, no-labor-charge policies, and a focus on minimizing downtime.With specialized expertise in network security, custom-built systems, and business continuity solutions, we serve as a trusted IT advisor for organizations across sectors. Our authoritativeness is reinforced by awards from the Concord Chamber of Commerce, East Bay Business Times, and Consumer Reports, while our trustworthiness stems from rigorous quality controls, lifetime warranties, and a proven track record of 14+ year client partnerships.
Services
Managed IT Services
Computer Repair
Custom-Built Systems
Surveillance Camera Systems
Network Design & Security
Office Relocation
In-Store Service
Business Continuity
Domain Registration/Hosting
R-Cloud
Details
- Year established: 1986
Highlights and features
- 30+ years of experience serving Fortune 500 companies and SMEs
- Lifetime labor warranties on all hardware replacements
- 24/7 remote monitoring and rapid on-site response capabilities
- Certified technicians with expertise in HP, Lenovo, and Microsoft solutions
- Award-winning network security and business continuity planning
Associations and certifications
- Concord Chamber of Commerce
- East Bay Business Times
- 680 Business Journal
- San Francisco Business Times
- Consumer Reports
What people say
Outstanding customer service
Virtually no downtime
Top-tier IT products
Cost-effective solutions
Highly recommend
Services
Managed IT Services
R-Computer's Rcomp 360 offers 24/7 remote monitoring, automated updates, and strategic planning for business continuity. This service minimizes downtime through proactive diagnostics and combines remote remediation with certified on-site support when needed. Clients benefit from monthly performance reports and online service request tracking to maintain optimal IT operations.
Computer Repair
The in-store service department handles PC, laptop, and tablet repairs with certified technicians offering data recovery, virus removal, and hardware upgrades. Equipped to service 100 desktops and 40 laptops simultaneously, the team provides free diagnostics and guarantees repairs through lifetime labor warranties on replacement parts.
Network Design & Security
Comprehensive network protection includes firewall configuration, intrusion detection systems, and vulnerability assessments. R-Computer implements layered security measures to prevent data breaches while ensuring compliance with industry standards. Services cover both proactive threat prevention and incident response for existing security gaps.
Office Relocation
Full-service IT relocation planning ensures seamless transitions during office moves. The process includes infrastructure assessment, data backup verification, and post-move system checks. Technicians handle equipment packing, network reinstallation, and productivity restoration to minimize business disruption during transitions.
Custom-Built Systems
Tailored computer systems built to client specifications with scalability for future growth. Each build undergoes rigorous stress testing before delivery, featuring clean OS installations and lifetime labor warranties. Components are selected based on performance requirements and compatibility with existing business software ecosystems.
People
Ed Roth
President
With decades of IT leadership experience, Ed Roth oversees strategic operations at R-Computer while maintaining his passion for gardening and technology innovation.
Dawn Roth
Founding Partner
As a founding partner, Dawn Roth combines business strategy with tech expertise, balancing operations management and community engagement through local initiatives.
Tom Stombaugh
Professional Services Manager
Tom leads IT implementation projects with expertise in system integration and client training, applying his technical skills to home improvement and family-focused community work.
Mike Rowinski
Professional Service Engineer
Certified engineer Mike Rowinski specializes in network solutions and volunteers for animal rescue programs, bringing both technical and humanitarian perspectives to IT problem-solving.
Stephen Haitch
Remote Services Engineer
Stephen provides remote IT support with expertise in system optimization, combining culinary arts passion with technical precision for efficient client solutions.
Questions
What IT services does R-Computer offer?
We provide managed IT services, computer repair, network security, custom-built systems, office relocation, and cloud solutions for businesses in Concord, CA.
Do you offer 24/7 IT support?
Yes, our Rcomp 360 service includes 24/7 monitoring, emergency remote access, and rapid on-site response for critical system issues.
How are your computer repair services different?
We offer lifetime labor warranties, free diagnostics, and same-day service for 100+ devices simultaneously with certified technicians.
Can you help with office IT relocation?
Yes, we handle full IT transitions including infrastructure planning, data backup, and post-move system verification to minimize business disruption.
Are your network security solutions comprehensive?
Our security services include firewalls, intrusion detection, vulnerability assessments, and customized protection plans for business data integrity.
Do you build custom computer systems?
Yes, we create tailored systems with lifetime warranties, rigorous stress testing, and component selections based on your specific business needs.
