Business Details
37 Years
experience
Emergency
services
Trusted IT Services for Businesses in San Francisco
Founded in 1989 by Patricia and John Eaton, our company began as a specialized IT consulting firm catering to the graphic design industry's Mac-centric needs. Over three decades, we've evolved into a comprehensive IT services provider serving government agencies, educational institutions, enterprises, small to mid-sized businesses, and nonprofit organizations. Our approach prioritizes human-centric communication, ensuring technical solutions align with client objectives through collaborative consultation.With a foundation built on long-term client relationships, we deliver managed services, cloud architecture solutions, cybersecurity assessments, and technology procurement while maintaining our commitment to predictable, accessible IT support. Our team of security-minded professionals combines technical expertise with practical implementation, offering virtual CIO services, disaster recovery planning, and mobility solutions tailored to modern workforce demands.
Services
Managed Services
Cybersecurity Assessment
Cloud Architecture
Disaster Recovery
VCIO Services
Email Migration
SysOps Services
MDM Solutions
CJIS Support
Procurement Services
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in IT services across multiple industries
- Our partnerships are built on collaboration and consultation first
- We offer 24/7 Help Desk support with onsite engineering dispatch
- Our security-minded professionals deliver tailored cybersecurity solutions
- We provide technology roadmaps aligned with business objectives
What people say
Reliable IT services
Dedicated support
Continuous client satisfaction
Services
Managed Services
Our 24/7 managed IT services cover servers, networks, and end-user devices with comprehensive support including help desk access, issue tracking, and onsite engineering. This proactive approach ensures business continuity through real-time monitoring and rapid response protocols. Clients benefit from predictable costs and scalable solutions tailored to their specific infrastructure needs.
Cybersecurity Assessment
Security-minded engineers conduct thorough assessments to identify vulnerabilities and implement protective measures against evolving cyber threats. Our approach combines industry best practices with customized security frameworks. Clients receive detailed reports with actionable recommendations to strengthen their digital infrastructure and maintain compliance with regulatory standards.
Cloud Architecture
We design scalable cloud infrastructures extending office capabilities to global platforms like Microsoft Azure and AWS. Our architects optimize cloud migration strategies for cost efficiency and performance. Businesses gain flexible computing resources with enhanced collaboration capabilities while maintaining robust security protocols for distributed work environments.
Disaster Recovery
Comprehensive business continuity plans include automated backup systems and rapid recovery protocols for critical operations. Our solutions minimize downtime through redundant infrastructure and tested recovery procedures. Clients receive customized plans balancing protection levels with operational requirements while ensuring regulatory compliance for data management.
VCIO Services
Virtual Chief Information Officer services develop technology roadmaps aligning with business objectives and emerging innovations. We assess current capabilities and identify strategic technology investments for competitive advantage. Clients benefit from executive-level IT guidance without full-time executive costs, ensuring technology investments deliver measurable business outcomes.
People
Patricia Eaton
Co-Founder
Co-founded Eaton & Associates in 1989 with expertise in IT consulting for graphic industry Mac systems. Transitioned from specialized technical consulting to strategic IT leadership while maintaining client relationship priorities.
John Eaton
Co-Founder
Co-founded the company in 1989 with background in technical training for design professionals. Guided the firm's evolution from Macintosh specialists to comprehensive IT services providers while preserving core values of client collaboration.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cybersecurity assessments, cloud migration, and technology procurement tailored to small business needs with scalable solutions.
How do you ensure data security for clients?
Through comprehensive cybersecurity assessments, customized protection frameworks, and continuous monitoring using industry-standard security protocols and best practices.
Do you support cloud infrastructure implementation?
Yes, we design and implement cloud architectures on platforms like AWS and Microsoft Azure with optimized cost structures and security configurations.
What is your disaster recovery approach?
We create customized continuity plans with automated backups, redundant systems, and tested recovery protocols to minimize business disruption during emergencies.
Do you work with nonprofit organizations?
Yes, we've supported nonprofit clients since our founding with technology solutions that maximize operational efficiency and resource allocation.
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