Business Details
15 Years
experience
Your Trusted Partner for IT Services in Santa Cruz
Founded in 2011, Computer Center Santa Cruz has been dedicated to empowering local residents and businesses through comprehensive technology solutions. Our journey began with a vision to provide accessible, compassionate support while adapting to evolving technical needs. Transitioning from an in-shop model to on-site services in 2017, we now offer flexible repair options, including remote support and home/business visits. Our team combines decades of combined experience in hardware/software troubleshooting, network management, and personalized training. We prioritize patient education, ensuring clients understand their technology while maintaining rigorous technical standards. With a focus on community impact, weve supported over 5,000 clients through transparent, ethical practices.Our expertise spans Apple and Windows systems, mobile devices, and data recovery, backed by a commitment to resolving issues efficiently without hidden fees. We differentiate ourselves through personalized service, avoiding scare tactics while emphasizing long-term client relationships. Our technicians hold deep local knowledge of Santa Cruz Countys unique technological challenges, and we actively contribute to community events and nonprofit initiatives. This foundation of experience, technical mastery, and community stewardship establishes us as trusted advisors in the regions technology landscape.
Services
Computer Repair
Virus Removal
Data Recovery
Network Setup
Mobile Device Support
On-Site Repairs
Remote Support
Hardware Replacement
Software Training
IT Consulting
Details
- Year established: 2011
Highlights and features
- We offer 12+ years of local technology expertise in Santa Cruz County
- Our on-site repair service eliminates the need to transport devices
- Certified technicians skilled in Apple, Windows, and network systems
- Community-focused approach with active local event participation
- Transparent pricing with no hidden fees or scare tactics
What people say
Expert troubleshooting
Patient educators
On-site convenience
Community involvement
Transparent pricing
Services
Computer Repair
We diagnose and fix hardware/software issues for Windows and Apple devices, including screen replacements, charging port repairs, and operating system restoration. Our technicians handle common problems like blue screens, boot failures, and performance degradation while ensuring data integrity. Clients receive clear explanations of repairs and preventive maintenance advice.
Virus Removal
Our specialists eliminate viruses, ransomware, and adware from infected systems while preserving critical files. We implement security measures to prevent future infections and educate users on safe browsing practices. This service includes removal of fake tech support scams and restoration of compromised system settings.
Data Recovery
We recover lost data from failed hard drives, SSDs, and flash storage devices using specialized tools. Our process handles accidental deletions, formatting errors, and physical drive failures while maintaining strict confidentiality. Clients receive a success assessment before proceeding with recovery attempts.
Network Setup
We design and implement home/business networks, including router configuration, wired/wireless setup, and remote access solutions. Services cover network security optimization, file sharing configuration, and performance troubleshooting for both small offices and complex multi-location systems.
Mobile Device Support
We assist with iOS and Android device issues including software updates, app synchronization, data transfer, and cloud integration. Our support covers device-specific training, repair coordination for cracked screens, and connectivity problem resolution for seamless technology integration.
People
Jesse Wilkins
Owner & Lead Technician
Jesse founded Computer Center Santa Cruz in 2011 after 7 years at MC Squared Computers. With expertise in Mac/PC troubleshooting and network systems, he combines technical mastery with community service. He teaches technology classes at Cabrillo College and volunteers extensively in local organizations.
Adam Ryszka
Operations Manager
Adam manages client relations and remote support operations. With prior web development team leadership experience, he ensures smooth coordination between technicians and clients while providing expert remote troubleshooting for software and email systems.
Ivan Cardoso
PC & Mac Technician
Ivan brings 25 years of computer experience, including 20 years in professional IT roles. Specializing in operating system migrations and enterprise network deployments, he focuses on making technology accessible through patient client education and hands-on support.
Rene Netter
Mac Specialist
Rene offers expert Apple support with a physics background that enhances his analytical approach. He specializes in Mac troubleshooting and user training, helping clients maximize their Apple ecosystem potential through personalized instruction and system optimization.
Questions
What computer repair services do you offer?
We repair Windows and Mac computers, including screen replacements, virus removal, data recovery, hardware upgrades, and software issues. Our services cover both consumer and business technology needs.
Do you provide on-site computer support?
Yes, we offer on-site repairs at homes or businesses throughout Santa Cruz County. We also provide remote support options and shop repairs when preferred.
Can you help with data recovery?
We specialize in recovering data from failed drives and devices. Our technicians use professional tools to retrieve lost files while maintaining data security and privacy.
Do you support mobile devices?
Yes, we assist with iOS and Android devices including software troubleshooting, data transfer, cloud synchronization, and basic usage training for smartphones and tablets.
What payment methods do you accept?
We accept cash, credit cards, and electronic payments. Specific payment options will be confirmed during your service consultation.
Are your technicians certified?
Our team includes certified professionals with decades of combined experience in computer repair, network management, and technology education across Apple and Windows platforms.
