Biax Communications

Biax Communications is a leading provider of innovative communication solutions for businesses of all sizes. With over 40 years of experience in the industry, we have established a reputation for delivering high-quality products and services that meet the unique needs of our customers.

Our Mission

Our mission is to provide the best of products, installed according to manufacturer specifications, and provide service as expected. We strive to build long-term relationships with our customers, understanding their needs and providing tailored solutions to meet their requirements.

Services

At Biax Communications, we offer a wide range of services that cater to the needs of various industries. Our services include:

Telecommunication Systems

We provide a range of telecommunication systems, including MITEL and Panasonic telephone systems, tailored to meet the specific needs of our customers. Our solutions are designed to optimize communication, increase efficiency, and enhance the overall customer experience.

Call Accounting Systems

Our XIOX Call Accounting System tracks, records, and applies chargeable rates to outgoing calls, providing valuable insights and increased revenue. We can tailor our system to meet the specific needs of our customers, ensuring optimal performance and efficiency.

Information On Hold

We offer digital equipment with custom recording options to increase revenue and provide important information to callers on hold. Our solutions are designed to optimize communication, reduce wait times, and enhance the overall customer experience.

Networks

We provide comprehensive networking solutions, including wireless and wired networking needs. Our experienced team works closely with our customers to understand their unique needs and deliver customized solutions that meet their specific requirements.

Observation Systems

Our observation systems provide valuable insights and monitoring of hard-to-supervise areas. Using analogue or digital cameras, the images are recorded for later viewing, ensuring optimal security and peace of mind.

Background Music

We offer a range of background music solutions that can enhance the overall customer experience. Our solutions are designed to create a pleasant and relaxing atmosphere, increasing customer satisfaction and loyalty.

Voicemail Systems

Our voicemail systems record messages for extension users who are unavailable to answer the caller. We provide tailored solutions that meet the specific needs of our customers, ensuring optimal communication and efficiency.

Battery Back-Up Systems

We offer battery back-up systems that prevent data loss and ensure continuous operation during power outages. Our solutions are designed to protect critical systems, including computer systems, PBX, and voicemail systems.

Hotel Phones

We provide stylish and functional hotel phones that cater to the specific needs of the lodging industry. Our solutions include data ports, optional feature buttons, and speaker phones that do not require an external power source.

Automatic Attendants

Our automatic attendants provide a digital recording device that greets callers and allows them to dial the desired destination extension or dial zero for the attendant. We tailor our solutions to meet the specific needs of our customers, ensuring optimal communication and efficiency.