Business Details
20 Years
experience
Emergency
services
Trusted Vessel IT Support Services in Houston
AngelTech. US has been delivering professional computer and IT support services since 2006, specializing in critical maritime environments. Our team provides 24/7 emergency response and proactive maintenance for computer systems, networks, and software on cargo ships, chemical tankers, and Ro-Ro vessels. With TWIC card access, we offer rapid deployment to Houston, Texas City, and Galveston ports to address technical issues with minimal operational disruption. Our expertise spans hardware installation, network security, software support, and data management solutions tailored to the unique demands of maritime operations. We prioritize safety and efficiency, having worked extensively on oil platforms and chemical tankers to implement secure IT systems. Our professionals collaborate directly with ship agents and captains to ensure timely resolution of technical challenges while maintaining compliance with industry safety standards.With experience serving international crews from the USA, Norway, Netherlands, Philippines, India, and China, we understand global maritime operational requirements. Our hands-on approach enables quick resolution of critical computer issues during time-sensitive port operations. We offer comprehensive IT solutions including vessel software support, hardware delivery, network security monitoring, and managed cloud services. Our commitment to responsive service is demonstrated through our 24/7 availability and ability to board vessels at short notice across multiple terminal locations.
Services
On-board Vessel IT Support
Computer Hardware Delivery
Software Maintenance
Network Security Monitoring
Data Backup & Recovery
Managed IT Services
Emergency Repairs
Preventative Maintenance
Cloud Solutions
Security Training
Details
- Year established: 2006
Highlights and features
- 24/7 availability with TWIC card access for rapid vessel boarding
- Specialized maritime IT expertise since 2006
- Hands-on experience resolving critical issues under time constraints
- Safety-focused approach developed through oil platform operations
- International collaboration with crews from 6+ countries
What people say
24/7 availability
TWIC card access
Hands-on experience
Safety focus
International collaboration
Services
On-board Vessel IT Support
We provide 24/7 emergency and scheduled IT support directly on maritime vessels in Houston, Texas City, and Galveston ports. Our TWIC-certified technicians address computer, network, and software issues in critical areas like engine control rooms and bridge decks. With rapid response capabilities, we minimize operational disruption while resolving technical challenges on cargo ships, chemical tankers, and Ro-Ro vessels.
Computer Hardware Delivery
We deliver new and used computer hardware directly to vessels, including desktops, servers, storage units, and network equipment. Our on-site technicians ensure proper installation and configuration in challenging maritime environments. We maintain inventory of essential components for immediate deployment during emergency repairs or system upgrades on ships docked at Houston area terminals.
Network Security Monitoring
Our security solutions protect vessel systems from malware, phishing, and unauthorized access. We implement real-time blocking of malicious websites, perform security audits, and provide baseline security reports. Our technicians configure secure wireless networks and deliver IT security awareness training to crew members while maintaining compliance with maritime industry standards.
Software Maintenance
We support critical maritime software including Navtor, ChartCo, DNV Navigator, and NAPA Loading Computer systems. Our services include software updates, troubleshooting, and integration with vessel operations. We maintain compatibility across different platforms and ensure optimal performance of navigation, cargo management, and communication systems on board ships.
Managed IT Services
Our cloud-based IT management provides pay-as-you-go resources for vessel operations. We offer remote desktop access, data backup solutions, and business application management. Our systems enable secure document management, employee tracking, and cross-channel communications while maintaining data integrity and accessibility for ships operating in international waters.
Questions
What types of vessels do you support?
We support cargo ships, chemical tankers, general cargo vessels, and Ro-Ro ships in Houston, Texas City, and Galveston ports.
How quickly can you respond to emergencies?
Our 24/7 service with TWIC-certified technicians enables rapid boarding to resolve critical IT issues within hours of contact.
Do you provide hardware replacement services?
Yes, we deliver and install new/used computer hardware including servers, desktops, and network equipment directly on vessels.
What software systems do you support?
We support maritime software including Navtor, ChartCo, DNV Navigator, NAPA Loading Computer, and KVH/Virtek CommBox systems.
Are your technicians certified for vessel access?
All our IT professionals hold TWIC cards for secure access to maritime terminals and vessels.
What security measures do you implement?
We provide network security monitoring, malware protection, secure wireless networks, and IT security awareness training for crews.
