Total Realty Associates, Inc. has proudly served the New York City Metropolitan Area and Westchester County for over 30 years, providing comprehensive property management services for a diverse range of clients. Throughout our tenure, we have honed our skills in managing multi-family residential buildings, co-op and condo communities, commercial properties, Mitchell-Lama developments, HUD properties, and HDFC properties.
What Drives Us
Our mission is simple: to provide exceptional property management services that maximize the value of our clients' investments. We understand that each property and client is unique, so we tailor our strategies to meet your specific needs and goals. Our hands-on approach involves meticulous attention to detail, open communication, and ongoing accountability.
Our Expertise
Total Realty Associates, Inc. brings in-depth management services and experience in:
- Coop & Condo Management: Expertise in managing co-op boards, shareholder communication, budgeting, reserve funds, and capital improvements.
- Residential Management: Comprehensive services for tenant management, rent collection, maintenance, and building operations.
- Commercial Management: Professional management of office buildings, retail spaces, and mixed-use properties.
- Maintenance & Repair: Responsive and efficient management of maintenance requests, repairs, and building improvements.
- Accounts Payable & Receivables: Efficient and transparent handling of financial transactions for seamless billing and payment.
Why Choose Total Realty Associates, Inc.?
- Experienced Team: Our dedicated team of professionals has extensive experience in property management, ensuring meticulous attention to every detail.
- Dedicated Communication: We prioritize open and clear communication with clients through regular reports, updates, and responsive communication channels.
- Custom Solutions: We tailor our services to your unique needs, ensuring efficient and effective property management.
- Transparent Pricing: We offer competitive rates with no hidden fees or surcharges.
- Comprehensive Services: From tenant screening and rent collection to maintenance and accounting, we handle all aspects of property management comprehensively.
Request a Proposal Today
To request a customized proposal for your property, simply fill out our online form or contact us at 914-964-0554 or info@totalrealtyassoc.com. We look forward to discussing your needs and developing a tailored management plan for your success.
General Overview
The reviews about Total Realty Associates are overwhelmingly negative, with most reviewers expressing frustration and disappointment with the management company's handling of their apartments and buildings.
Issues with Management and Staff
Several reviewers complained about the management office and staff, citing unprofessional behavior, harassment, and lack of responsiveness to tenant concerns. One reviewer mentioned a specific employee, Leo, who was accused of being unprofessional, rude, and making unauthorized visits to apartments. Other reviewers mentioned that the management office was unresponsive to requests for repairs and maintenance, and that they would often hound tenants for rent payments while ignoring their concerns.
Maintenance and Repairs
Many reviewers expressed frustration with the lack of maintenance and repairs in their buildings, citing issues with heat, hot water, and plumbing. Some reviewers mentioned that they had to call 311 to report the problems, and that the management company would often ignore their requests for assistance.
Positive Experiences
On the other hand, a few reviewers had positive experiences with Total Realty Associates, citing the company's professionalism, responsiveness, and attention to detail. These reviewers mentioned that the management company was quick to respond to their requests for maintenance and repairs, and that they were satisfied with the cleanliness and security of their buildings.
Contractual Issues
Some reviewers warned others to carefully review their contracts before signing, citing instances of overcharging and hidden fees.
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