Your Property, Our Priority
About PLI: Empowering Effective Property Management Since 1988
PLI has proudly served the diverse needs of homeowners, cooperatives, and condominiums throughout Westchester and the surrounding areas for over 34 years. We take immense pride in fostering a close-knit, collaborative relationship with our clients, built on open communication, transparency, and tailored solutions.
Our Vision & Values
Our mission is to empower property owners and residents to achieve their vision for their community by providing exceptional property management services. We believe in:
- Client-Centricity: We prioritize client communication, understanding their unique needs and aspirations.
- Transparency & Accountability: We provide regular reporting and open access to information.
- Expertise & Innovation: Our experienced team leverages cutting-edge technology to enhance efficiency and effectiveness.
- Teamwork & Empowerment: We foster a collaborative and supportive workplace where our passionate employees can thrive.
Our Services
PLI offers a comprehensive suite of property management services including:
Management Fundamentals
- Comprehensive tenant screening and onboarding
- Routine property inspections and maintenance
- Responsive communication and emergency handling
- Tenant rent collection and accounting
- Detailed monthly financial reports
Specialized Expertise
- Project Management & Capital Improvements
- Risk Management & Insurance Review
- Community Association Consulting
- Tenant Advocacy & Communication
- Vendor & Contractor Coordination
Our Approach
We take a collaborative and customized approach to property management, tailoring our strategies to meet each client's unique goals. This involves:
- Detailed Initial Assessment: We meticulously analyze your property and community needs to identify areas for improvement.
- Tailored Action Plans: We develop customized management plans in collaboration with you, outlining specific goals and timelines.
- Open Communication & Transparency: We prioritize clear and consistent communication, providing regular updates and progress reports.
Partnering with PLI
By choosing PLI, you can rest assured you are partnering with a professional, experienced team committed to exceeding your expectations. Our focus on open communication, exceptional service, and innovative solutions has made us a trusted partner for countless residents and property owners throughout the years.
Performance and Professionalism
Reviews highlight Prime Locations' performance and professionalism, with some users praising their responsiveness, maintenance, and safety measures. A law office appreciated the company's professionalism in their dealings and the meticulous maintenance of the building.
Customer Service and Communication
On the negative side, several reviewers raised concerns about poor customer service, disrespectful attitudes, and inadequate communication. Some users reported having issues with payment processing, maintenance requests, and a lack of follow-through on promised remedies.
Management and Property Maintenance
Reviewers also expressed dissatisfaction with Prime Locations' management and property maintenance. Some users reported living in damaged buildings, dealing with mold toxicity, and experiencing water damage due to the company's negligence.
Positive Experiences with Specific Staff Members
A few reviewers had positive experiences with specific staff members, such as Heidi Giarlo, who was praised for being thorough and responsible. Another reviewer appreciated the hands-on approach of the company's owners, Lloyd and David Amster.

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