Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Insurance Solutions
Lapointe Insurance has served families and businesses across New England for over 50 years. Our team of independent agents specializes in customizing insurance solutions that protect clients' financial interests while prioritizing affordability and comprehensive coverage. We leverage relationships with over a dozen A-rated carriers to deliver personalized service through both digital platforms and direct consultation. Our commitment to community values is reflected in our local roots and approachable service model.We maintain a 5-star rating through timely transactions, transparent communication, and educational resources that empower informed decision-making. Our digital infrastructure streamlines policy management while preserving access to expert guidance when needed. This balanced approach ensures clients receive both competitive rates and tailored support across all insurance products.
Services
Home Insurance
Auto Insurance
Business Insurance
Life Insurance
Renters Insurance
Flood Insurance
Umbrella Insurance
Boat Insurance
Classic Car Insurance
Commercial Insurance
Details
- Year established: 1960
Highlights and features
- We offer 50+ years of experience serving New England communities
- Our team shops 12+ major insurance carriers for optimal rates
- We provide fully digital policy management with human support available
- Our 5-star Google rating reflects client satisfaction with personalized service
- We maintain local expertise while offering nationwide carrier options
Associations and certifications
- Trusted Choice
Services
Home Insurance
Protects residential properties against damage and liability risks. Covers dwelling structures, personal belongings, and additional living expenses during repairs. Designed for homeowners across New England with specialized options for coastal areas and older homes.
Auto Insurance
Provides coverage for personal and commercial vehicles with customizable liability and damage protection. Offers options for standard drivers, teens, and classic car owners. Includes collision, comprehensive, and uninsured motorist coverage as needed.
Business Insurance
Customized protection plans for businesses of all sizes. Includes liability coverage, property protection, and industry-specific solutions. Features risk assessment services and access to multiple carriers for optimal policy customization in Massachusetts and Rhode Island.
Life Insurance
Offers term and permanent life insurance policies to protect dependents financially. Designed for individuals and families with changing life circumstances. Provides options for mortgage protection, education funding, and estate planning across New England.
Renters Insurance
Affordable coverage for renters protecting personal property and liability risks. Includes loss of use and personal liability components. Available with optional endorsements like scheduled property floater and flood protection across six New England states.
People
William Lapointe
President
With over 30 years in insurance leadership, William directs strategic operations while maintaining client-focused service standards. He oversees carrier relationships and agency growth initiatives across New England.
Suzette Moniz
Chief Operating Officer
Suzette manages daily operations and process optimization. She ensures efficient service delivery while maintaining compliance with regulatory standards across Massachusetts and Rhode Island markets.
John Lapointe
Vice President
As a second-generation insurance professional, John specializes in commercial risk management. He develops tailored solutions for business clients while mentoring junior staff members.
Rick Lima
VP of Sales
Rick leads the sales team with 25+ years of experience in personal and commercial lines. He focuses on client acquisition and retention through consultative selling approaches.
Amy Ferreira
Director of Personal Lines
Amy oversees home and auto insurance operations. She implements training programs for agents while maintaining quality control over policy issuance and claims handling processes.
Questions
How do I get a quote for home insurance?
Visit our website, select 'Home Insurance,' and complete the quick form with property details. Our agents will shop multiple carriers to provide competitive options within 48 hours.
Can I bundle multiple insurance policies?
Yes, we offer bundling options for home, auto, renters, and business insurance policies. Combining coverages often provides cost savings while maintaining comprehensive protection.
Do you offer digital policy management?
Yes, our online portal allows policyholders to manage accounts, make payments, and access documents 24/7. Our agents remain available for personalized assistance when needed.
What areas do you serve?
We serve all New England states including Massachusetts, Rhode Island, Connecticut, New Hampshire, Vermont, and Maine with both personal and commercial insurance products.
How does your claims process work?
Contact our office during business hours or use your carrier's after-hours service for emergencies. Our team guides you through documentation and coordinates with adjusters for timely resolution.
Can I get insurance with a unique risk profile?
Yes, our access to 12+ carriers allows us to find coverage for challenging situations including older homes, high-risk drivers, and specialized business needs.
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