Business Details
36 Years
experience
Emergency
services
Your Trusted Property Management Partner in New England
Great North Property Management has spent decades establishing itself as New England's largest third-party property management firm. Our family-owned business serves over 350 associations with more than 25,000 units, combining operational scale with personalized attention. We maintain industry-leading client retention rates through transparent accounting practices, extensive market knowledge, and a team of certified professionals including CPM, PCAM, and CMCA designees.With regional offices across four states, we deliver 24/7 emergency maintenance while emphasizing proactive community stewardship. Our employees receive ongoing training in industry standards and benefit from tuition reimbursement programs. For commercial and residential properties alike, we implement proven processes that streamline budget planning, contractor coordination, and capital project management while maintaining direct communication with association boards.
Services
Property Management
Condo Management
Commercial Property Management
Home Interior Services
Developer Services
Maintenance Services
Administrative Services
General Contracting
Accounting & Reporting
Capital Planning
Details
- Year established: 1990
Highlights and features
- We have over 35 years of experience managing New England properties
- Our team includes certified experts with CPM, PCAM, and CMCA designations
- We offer 24/7 emergency maintenance services with OSHA-certified technicians
- Our company maintains the lowest client turnover rates in the industry
- We provide transparent accounting with peer-reviewed financial reporting
What people say
Fulfills their promises
On time
Pleasantly
Tremendous resource
Proactive, innovative
Services
Property Management
Our comprehensive property management services combine decades of experience with modern technology solutions. We handle day-to-day operations, financial oversight, and long-term planning for residential and commercial properties. Our certified professionals deliver customized solutions that maintain property value and enhance community living experiences.
Condo Management
Specializing in condominium association management, we provide budget planning, rule enforcement, and vendor coordination services. Our proven processes ensure smooth board operations and timely maintenance of common areas. We maintain strong relationships with regional contractors to address community needs efficiently.
Commercial Property Management
We manage income-producing properties with dedicated financial reporting and maintenance programs. Our team coordinates tenant communications, lease management, and energy efficiency initiatives. With 24/7 emergency coverage, we ensure continuous operations for apartment complexes and commercial buildings.
Home Interior Services
Our specialized interior services division handles homeowner repair and renovation projects. We coordinate qualified contractors for unit-specific work while maintaining quality control standards. This service helps maintain consistent property values across managed communities.
Developer Services
We assist developers through all construction phases and property transitions. Our services include community formation, budget preparation, and resident communication strategies. We help establish operational frameworks that ensure smooth handovers to homeowners' associations.
People
Lou Gargiulo
President & CEO
With over 45 years in property management, Lou founded Great North in 1990. Former New Hampshire legislator who authored condominium-friendly legislation. Holds CMCA certification and actively participates in national industry organizations.
Justin Gargiulo
Sr. Vice President
Licensed CPM professional with two decades of leadership experience. Oversees operational strategy and training programs. Holds a business degree from the University of New Hampshire and earned his CPM designation in 2003.
Jaclyn Sirrine
Controller
Manages financial operations with over 15 years of accounting experience. Former restaurant and investment industry professional who earned her accounting degree in three years. Promoted through successive roles since joining in 2005.
Ashley Trudeau
Vice President of Customer Experience
10-year HR veteran with extensive customer service expertise. Develops employee relations programs and client service strategies. Focuses on relationship-building and cross-organizational collaboration in her leadership approach.
Chris Buckley
Vice President, Property Management
20-year property management expert overseeing MA and RI operations. Recognized 2022 CAI Property Manager of the Year. Specializes in project management and community development with particular expertise in challenging situations.
Questions
Are you a member of CAI?
Yes, Great North is an active member of Community Associations Institute and the Institute of Real Estate Management.
How does your 24-hour emergency system work?
We utilize an answering service for after-hours emergencies with dispatched on-call personnel. Property managers and executives receive notifications for serious incidents.
Do you have in-house maintenance staff?
Yes, our OSHA-certified maintenance team includes 30 full-time technicians strategically located across New England regions.
Is accounting done internally?
Yes, we maintain a 15-person accounting department led by senior finance executives with peer-reviewed reporting processes.
How do you improve property values?
We maintain optimal property conditions through regular inspections, timely repairs, and strategic capital improvements that enhance curb appeal and market position.
How many units do you manage?
Great North oversees more than 25,000 units across 350+ associations throughout the New England region.
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