We're here in your family's time of need.
At Family First Funeral Care, we understand that dealing with the loss of a loved one can be overwhelming. That's why we're here to provide exceptional and meaningful service to families at their time of need. Our mission is to put families first, not the bottom line, and we strive to do so with professionalism, ethics, and the highest quality funeral service available.
Our Story
Family First Funeral Care was founded by Jason & Amy Shepard and Roy Watford with the goal of providing a unique approach to funeral care. With over 80 years of combined experience in every aspect of funeral care, our staff is dedicated to expertly guiding families through life's difficult times with compassion and sensitivity second to none. Our state-of-the-art facility, located at 965 Woodland Drive in Dothan, Alabama, has undergone a total renovation to provide a warm and inviting atmosphere for our families.
Our Services
We are a full-service funeral home and flower shop, offering a complete line of cremation services and merchandise, as well as cemetery property through an exclusive agreement with Gardens of Memory. Our services include traditional funerals, cremations, memorial services, and pre-planning arrangements. We also provide resources to help families navigate the complexities of funeral planning, including general price lists, casket price lists, and outer burial container price lists.
Why Choose Us
At Family First Funeral Care, we pride ourselves on our commitment to excellence and our dedication to providing personalized service to each and every family we serve. Our staff is available 24/7 to answer any questions you may have, and we're here to help you every step of the way. Whether you're planning a funeral, cremation, or simply looking for guidance, we're here to put your needs first.
Exceptional Service and Compassion
The reviewers praised the funeral home for their exceptional service, compassion, and professionalism during difficult times.
Staff
The staff, including Amy, Jazmine, Jason, Randy, Kim, Cole, and Hunter, were consistently mentioned for their kindness, warmth, and attentiveness. They were always available to answer questions, provide guidance, and offer emotional support.
Affordability
Several reviewers highlighted the affordability of the funeral home's services, comparing them favorably to other providers. They appreciated the transparency and lack of pressure to make costly decisions.
Personalized Care
The funeral home was commended for their personalized approach, taking the time to understand the unique needs and circumstances of each family. They were sensitive to the emotional toll of losing a loved one and provided comfort and support throughout the process.
Overall Experience
The reviewers unanimously expressed their gratitude and satisfaction with the funeral home's services. They appreciated the smooth and professional handling of the cremation or funeral process, which helped to alleviate some of the emotional burden during a difficult time.
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