Unique Funeral Services & Celebrations of Life
A Legacy of Compassion and Care in Dothan, Alabama
Since 1935, Ward-Wilson Funeral Home has been a trusted beacon of support for grieving families in the Dothan community. With generations of experience and unwavering compassion, we guide families through every step of the funeral planning process, ensuring their needs are met with sensitivity and care.
Tailored Services for Every Family
No two lives are the same, and neither are the needs of grieving families. We offer a comprehensive array of services to personalize your experience, including:
- Traditional Funerals: Creating a respectful and memorable ceremony honoring your loved one's life.
- Cremation Services: A sustainable and eco-friendly option to farewell your loved one.
- Memorialization: Designing a lasting tribute to your loved one through monuments and memorialization.
- Memory Hill Cemetery: A serene and respectful final resting place for your loved one.
Compassionate and Experienced Staff
Our team of highly skilled and empathetic professionals understands the emotional complexities of grief. We are dedicated to providing personalized attention, guiding families through the process with sensitivity, empathy, and attention to detail.
Our Commitment to You
At Ward-Wilson Funeral Home, we believe in:
- Personalized Attention: We take the time to understand your needs and wishes, ensuring your wishes are respected and fulfilled.
- Communication and Transparency: We communicate openly and honestly throughout the process, keeping you updated every step of the way.
- Community Involvement: We are actively involved in the community, supporting local organizations and providing support to those in need.
Contact Us Today
We understand that every loss is unique and every family is different. Please reach out to us to discuss your needs and learn how we can be of service. We are available 24/7 to answer your questions and guide you through this difficult time.
Conduct and Services
The reviews highlight concerns about the conduct and services provided by Ward Wilson Funeral Home. Some families have reported difficulties in arranging and receiving the services they needed. For example, one author, Jenny Paull, mentions that her husband's VA foot marker was late in arriving and that it took months to get to her. Another author, Marilyn Tyler, expresses disappointment with the services rendered for her sister, saying that the funeral home failed to respect her wishes and that the family had to deal with unnecessary heartache. Additionally, Amanda Kay Whiddon highlights the importance of a clean and well-maintained cemetery, which is not mentioned as an issue.
Staff and Communication
The reviews also touch on issues with staff and communication. Jenny Paull mentions that the only good comment she has is about Heather, the director, but that communication ceased once payment was made. Marilyn Tyler's family had difficulty communicating with the funeral home, leading to a misunderstanding about the dentures of their loved one. Leila Chanid's family had an issue with the staff not being prepared to handle the weight of the casket.
Facility and Ambience
Some reviews praise the facilities and ambiance of the funeral home. Laura Hendershot mentions that Mrs. Nicky made her feel at home, and Matt Dugas describes the funeral home as "beautiful, well-maintained, and very modern." Amanda Kay Whiddon also highlights the cleanliness and manicured lawn of the cemetery.
Disappointment and Heartache
Many reviews express disappointment and heartache about the services received from Ward Wilson Funeral Home. Marilyn Tyler's family was deeply affected by the unexpected lack of dentures on their loved one, and Leila Chanid's family was disappointed by the uncoordinated and disorganized handling of their grandfather's body.
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