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At Town & Country Ford Collision Center, we understand that accidents can happen, and when they do, we want to help you get back on the road quickly and safely. Our state-of-the-art auto body shop in Charlotte, NC, is dedicated to providing top-notch collision repair services to ensure your vehicle is restored to its pre-accident condition.
Our Collision Repair Services
Our team of certified technicians uses the latest technology and equipment to repair and restore your vehicle. We offer a wide range of services, including:
- Collision Repair: From minor scratches and dents to major collision damage, our experienced technicians will work tirelessly to restore your vehicle to its original condition.
- Auto Body Repair: We specialize in repairing and restoring all types of vehicles, from sedans and trucks to SUVs and RVs.
- Quick Collision Repair: Need a quick fix? Our team offers expedited services for minor damages, so you can get back on the road quickly.
- Lease Return Repairs: Leasing a vehicle but need a repair before returning it? Our experts can help.
- Interior Reconditioning: We'll clean, detail, and sanitize your vehicle's interior to get it looking and feeling like new.
- Exterior Reconditioning: We'll restore your vehicle's exterior to its original condition, including paintwork, trim, and body panels.
- Windshield Repair & Auto Glass Replacement: We can repair or replace your windshield, side glass, or rear glass to ensure your safety on the road.
- Other Services & Parts Replacement: We offer a variety of additional services, including insurance repair, alloy wheel repair, and more.
Why Choose Us
At Town & Country Ford Collision Center, we pride ourselves on our commitment to quality, customer satisfaction, and environmental responsibility. Our team of trained technicians uses only the highest-quality parts and materials to ensure your vehicle is restored to its original condition. We're also dedicated to reducing our environmental impact, using eco-friendly practices whenever possible.
Our Team
Our staff consists of experienced professionals who are dedicated to providing exceptional customer service and ensuring your vehicle is restored to its original condition. From our knowledgeable estimator to our expert technicians, every team member is committed to your satisfaction.
Get in Touch
If you have questions about our services or would like to schedule an appointment, please don't hesitate to contact us. We're here to help and look forward to assisting you with all your collision repair needs.
Customer Satisfaction
The reviews of Town and Country show a mix of positive and negative experiences. The majority of customers were extremely satisfied with the services provided, citing great communication, professionalism, and attention to detail. Many reviewers praised specific staff members, including Mike, Shanon, Bryan, Shannon, and Glenn, for their excellent customer service.
Body and Trim Work
Some customers praised the body and trim work done by Town and Country, reporting that their vehicles were repaired to a high standard and looked like new again. One reviewer even mentioned that their vehicle was fixed "within 2 weeks, " suggesting that the shop was efficient in its turnaround time.
Disappointment and Unhappiness
However, one reviewer was extremely dissatisfied with their experience, citing subpar work in the body and trim department. They reported that the paint job was inferior, with chips and missed spots, and that certain parts were not installed correctly. This reviewer felt that the work was unprofessional and overpriced, stating that they had to send their vehicle back to be reworked.
Services
Town and Country offers a range of services, including painting, body, and trim work. Many reviewers mentioned that they received excellent service from the staff, who were friendly, efficient, and professional. A few reviewers specifically mentioned that they had previously had issues with other dealerships, but were impressed with the service they received at Town and Country.
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