At Body Works Plus, we pride ourselves on being Charlotte's premier luxury collision center. Our family-owned and operated business has been serving the community since 1998, and we're committed to providing the best in customer service and high-quality repairs. With a team of highly trained and certified technicians, we're dedicated to keeping families safe on the roads.
Our Team
Our team is comprised of men and women who are passionate about their work and committed to providing exceptional service. From our founder, Brian Davies, to our production manager, Chris Smith, every member of our team is dedicated to delivering the highest level of service to our customers. Our team's expertise and certifications from OEM manufacturers and I-CAR have earned us numerous awards and accolades, including the Spectrum Award for Excellence in Customer Service and the Angie's List Super Service Award six years in a row.
Our Approach
At Body Works Plus, we understand that every customer is unique, and we take the time to listen to their needs and concerns. Our highly trained technicians use the latest technology and equipment to ensure that every repair is completed to the highest standards. From collision repair to bodywork and painting, we offer a wide range of services designed to get you back on the road as quickly and safely as possible.
Our Services
Our comprehensive range of services includes:
- Collision Repair: From major to minor repairs, our team is equipped to handle any collision-related damage.
- Post-Collision Repair Inspection: We provide a thorough inspection of your vehicle to identify any hidden damage and ensure a safe and reliable repair.
- ADAS Solution: We offer Advanced Driver Assistance System calibration and repair to ensure your vehicle's advanced safety features are operating properly.
- Powder Coating: Our powder coating application process provides a high-quality, durable finish that protects your vehicle's exterior components.
- Certifications: Our team holds certifications from various manufacturers, including Acura, Chevrolet, Chrysler, Ford, and more.
Our Mission
At Body Works Plus, our mission is to provide exceptional service, quality repairs, and a stress-free experience for our customers. We're committed to staying ahead of the curve in the collision repair industry, utilizing the latest technology and training to ensure our team is equipped to handle even the most complex repairs. Our goal is to build long-term relationships with our customers and the community, providing a level of service that exceeds expectations.
Excellent Customer Service and Repair Quality
Multiple reviewers praised Body Works Plus for their exceptional customer service, efficiency, and quality of repairs. They were organized, communicative, and transparent throughout the repair process, keeping customers informed with regular updates. The team was also commended for their attention to detail, with many reviewers noting that their vehicles looked brand new after the repairs.
Insurance Claims and Competence
Several reviewers had positive experiences with Body Works Plus handling their insurance claims, with the shop working with the insurance company to ensure that the repairs were done correctly and efficiently. One reviewer even mentioned that the insurance adjuster praised Body Works Plus as one of the best shops in Charlotte.
Recommendations
Almost all reviewers highly recommended Body Works Plus to friends, family, and others, citing their exceptional customer service, quality of repairs, and overall experience.
Concerns with Pricing and Repair Process
One reviewer had a negative experience, expressing concerns about the pricing and repair process. They felt that the shop overcharged them and did unnecessary work on their vehicle, ultimately totaling it.
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